New Channels Specialist

Time dotCom Berhad; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking a Growth & Partnerships Manager to expand customer acquisition beyond traditional sales models. This role demands a creative and data-driven individual to forge new partnerships and drive sales through innovative channels. The candidate should have a minimum of 4–6 years in sales or business development, excellent communication skills, and a Bachelor's Degree in Business or Marketing. Comprehensive medical coverage and wellness support are included as part of the benefits.

Benefits

Comprehensive medical coverage

Wellness support

Employee assistance

Learning & growth opportunities

Cash rewards for certifications

Qualifications

• 4–6 years of experience in sales, business development or partnerships, preferably in telecom or tech.
• Strong commercial acumen, with ability to lead and influence cross-functional groups.
• Self-starter with a builder's mindset, capable of spotting and testing opportunities.

Responsibilities

• Identify and establish new sales channels beyond traditional networks.
• Understand customer journeys to uncover potential sales touchpoints.
• Own sales numbers generated from new channels with accountability for partner acquisition.

Skills

Creative thinking

Data-driven decision making

Cross-functional team leadership

Excellent communication

Negotiation skills

Education

Bachelor’s Degree in Business, Marketing, or related fields

Job description

The position reports to the Head of Product & New Channels

Job Overview:

• We are looking for aGrowth & Partnerships Managerto help us expand beyond our traditional dealer-driven sales model and build new channels for customer acquisition. This role is an individual contributor role with clear sales targets — success will be measured bypercentage of sales delivered through alternative channels.
• The ideal candidate is creative, resourceful, and data-driven, with a strong ability to identify opportunities, experiment with new approaches, and build the funnel required to reduce reliance on existing reseller channels.
• Identify, test, and establish new sales channels beyond traditional dealer networks (e.g. referral programs, affiliate scheme, partnerships with e-commerce platforms or offline merchant tie-ups, identify B2B2C opportunities).
• Understand the customer journey to uncover potential touchpoints and create sales funnels around them.
• Work cross-functionally with marketing, product, and inside sales to execute channel activations.
• Own sales numbers generated from new channels, with accountability for partner acquisition and contribution to overall sales.
• Experiment with different go-to-market strategies, track results, and scale on successful approaches.
• Work out the success metrics and benchmarks. Follow through with learnings and reporting on partner performance, channel contribution, and growth opportunities.

To be considered, you’ll need

• Bachelor’s Degree in Business, Marketing, or related fields may be considered if candidate has sufficient industry experience
• Commercial acumen. Good knowledge of telco business is preferred but not a must
• Able to influence and lead cross functional groups and champion a new initiative
• 4–6 years of experience in sales, business development, or partnerships (telecom/ISP/e-commerce/tech preferred, but not required).
• Self-starter with a “builder’s mindset” — able to spot opportunities, test quickly, and adapt.
• Excellent communication and negotiation skills to work with partners across industries.

Our Commitment to You

• Comprehensive medical coveragefor you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness supportwith an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistanceduring life’s big moments, from celebrations to times of bereavement.
• Learning & growth opportunitiesthrough dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewardsfor recognised certifications and full reimbursement for up to two approved professional memberships each year.

Only shortlisted candidates will be notified.