10,000+

Technical jobs in Malaysia

Remote IT Support Specialist - Mandarin & English

ServiceOne Solutions Malaysia

Kuala Lumpur
On-site
MYR 100,000 - 150,000
8 days ago
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M&E Project Engineer

Exsim Development Sdn Bhd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
8 days ago

Production & Compounding, Trainee (Start ASAP)

Prosple

Klang City
On-site
MYR 20,000 - 100,000
8 days ago

Outdoor Sales Specialist East Coast Region

Roda Land

Kelantan
On-site
MYR 40,000 - 60,000
8 days ago

Senior In-house Legal Counsel

Deriv

Cyberjaya
On-site
MYR 180,000 - 250,000
8 days ago
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R&D Engineer

American Air Filter Manufacturing Sdn. Bhd.

Selangor
On-site
MYR 100,000 - 150,000
8 days ago

Sales Engineer (Environment Systems)

Amano Malaysia

Selangor
On-site
MYR 40,000 - 55,000
8 days ago

Product Manager (Electric 2-Wheeler)

Jobstreet Malaysia

Selangor
On-site
MYR 100,000 - 150,000
8 days ago
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IT Business Analyst

Marsh & McLennan Companies

Kuala Lumpur
Hybrid
MYR 80,000 - 120,000
8 days ago

MANUFACTURING JUNIOR ENGINEER

MICRO-MECHANICS TECHNOLOGY SDN. BHD.

Penang
On-site
MYR 150,000 - 200,000
8 days ago

Applications Engineer - Marketing & Solutions (Entry)

Kruvent Industries (M) Sdn Bhd

Subang Jaya
On-site
MYR 150,000 - 200,000
8 days ago

Heavy Machinery - Business Development_Sales (General) - Kota Bharu

TCIM SDN BHD (Blue Collar)

Kota Bharu
On-site
MYR 100,000 - 150,000
8 days ago

Engineering Support Specialist – Operations & Optimization

Special Transforms Sdn Bhd

Bayan Lepas
On-site
MYR 100,000 - 150,000
8 days ago

Assistant Engineer

Special Transforms Sdn Bhd

Bayan Lepas
On-site
MYR 100,000 - 150,000
8 days ago

Customer Product Management Engineer

ASE Electronics Malaysia

Bayan Lepas
On-site
MYR 150,000 - 200,000
8 days ago

Automotive Service Advisor

Uber Motors Technik Sdn Bhd

Selangor
On-site
MYR 100,000 - 150,000
8 days ago

Safety & Health Officer

Plus Solar Systems Sdn Bhd

Johor
On-site
MYR 100,000 - 150,000
8 days ago

Global Field Service Engineer Reciprocating Compressors

Siemens Energy

Selangor
On-site
MYR 60,000 - 80,000
8 days ago

Senior R&D Hardware Technician

NI (NATIONAL INSTRUMENTS)

Bayan Lepas
On-site
MYR 40,000 - 70,000
8 days ago

Solar Sales Executive: Grow EPC Partnerships & Proposals

Jobstreet Malaysia

Klang City
On-site
MYR 100,000 - 150,000
8 days ago

Junior Sales Executive

Jobstreet Malaysia

Klang City
On-site
MYR 100,000 - 150,000
8 days ago

Quality Assurance - Claims Excellence (Cantonese Speaking)

Cognizant Global

Kuala Lumpur
On-site
MYR 100,000 - 150,000
8 days ago

IT Business Analyst - Supply Chain

FrieslandCampina

Selangor
On-site
MYR 80,000 - 120,000
8 days ago

Service Advisor

Future Vehicle Motor Sdn Bhd

Kajang Municipal Council
On-site
MYR 30,000 - 50,000
8 days ago

Welding Technician (MIG)

Legrand

Kajang Municipal Council
On-site
MYR 20,000 - 100,000
8 days ago

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Remote IT Support Specialist - Mandarin & English
ServiceOne Solutions Malaysia
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
8 days ago

Job summary

A leading tech support company in Kuala Lumpur is hiring for a Level 1.5 Technical Support role. The position involves providing remote assistance to users, especially in the Chinese-speaking market, troubleshooting technical issues, and ensuring service level agreements are met. Candidates should have a relevant IT degree or diploma and preferably some experience in customer support. The job requires proficiency in English and Mandarin along with strong communication skills. This full-time position offers a structured work week with rotational shifts and is conveniently located near Kerinchi LRT.

Benefits

Five-day work week
Public holidays
Convenient location
Professional development opportunities

Qualifications

  • Fresh graduates are welcomed to apply.
  • Minimum of 6 months experience in a Level 1.5 service desk or technical support.
  • Experience in commercial inbound telephony systems.

Responsibilities

  • Handle Level 1.5 technical support requests.
  • Provide remote assistance to users, particularly in the Chinese-speaking region.
  • Troubleshoot hardware, software, and connectivity issues.
  • Log and document all support activities.
  • Ensure SLA targets are met.

Skills

Proficient in English
Proficient in Mandarin (spoken & written)
Strong communication skills
Customer service skills
Basic networking knowledge

Education

Degree or diploma in IT fields

Tools

Windows Operating Systems
Microsoft Office
Job description
A leading tech support company in Kuala Lumpur is hiring for a Level 1.5 Technical Support role. The position involves providing remote assistance to users, especially in the Chinese-speaking market, troubleshooting technical issues, and ensuring service level agreements are met. Candidates should have a relevant IT degree or diploma and preferably some experience in customer support. The job requires proficiency in English and Mandarin along with strong communication skills. This full-time position offers a structured work week with rotational shifts and is conveniently located near Kerinchi LRT.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.