Customer Product Management Engineer

ASE Electronics Malaysia; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading electronics company in Bayan Lepas is seeking a Program Manager to oversee customer accounts, drive revenue growth, and manage customer relationships. Candidates should have a Bachelor's degree and 1-3 years' experience in program management or engineering, preferably in the semiconductor industry. Strong communication skills and fluency in English and Mandarin are essential, along with the ability to handle multiple tasks and adapt to changing priorities. The company encourages fresh graduates to apply.

Qualifications

• 1-3 years of experience in program management, engineering, or NPI in the semiconductor or electronics industry.
• Fluent in English and Mandarin to support regional customers in Asia or Europe.
• Detail-oriented with strong analytical and numerical skills.

Responsibilities

• Oversee the management of assigned customer accounts.
• Achieve revenue and organic growth targets.
• Handle RFQs, pricing, legal matters, and negotiations.
• Build and maintain strong relationships with customers.
• Lead customer programs collaborating with project managers.

Skills

Self-motivation

Presentation skills

Communication skills

Analytical skills

Problem-solving

Education

Bachelor’s Degree

Job description

Provide pro-active customer orientated services and responsible for building up a business through gaining new customer and core customer market share.

Primary Responsibilities

Oversee the management of assigned customer accounts.

Achieve revenue and organic growth targets.

Handle RFQs, pricing, legal matters, and negotiations within designated areas.

Drive the customer/account P&L, focusing on sales, margins, mark-ups, contribution goals, inventory goals, and other cost drivers.

Build and maintain strong relationships with customers through timely and accurate data sharing.

Serve as the primary communication channel for customers and manage escalations.

Provide engineering processes knowledge during feasibility assessments for customer requests and proposed changes.

Lead customer programs and cross‑functional management, collaborating with project managers to meet customer requirements and objectives (e.g., VA/VE, NPI, Transfer programs).

Collaborate with design, R&D, and process engineering teams to ensure product manufacturability and alignment with customer technical requirements.

Coordinate and host customer visits, audits, and technical reviews.

Identify and develop new business opportunities through market research and lead generation.

Collaborate with the ASE global sales team to identify and drive opportunities.

Work with NPI lead to oversee NPI progress to meet customer NPI & Mass Production schedule.

Responsible for materials liability claims and other related commercial claims from customers.

Qualification & Experience

Bachelor’s Degree with at least 1-3 years of experience in program management / engineering / or new product introduction (NPI), preferably in the semiconductor or electronics industry.

Fresh graduates are encouraged to apply.

Strong self-motivation and able to work independently as well as in a team.

Good presentation and communication skills, including preparing materials for meetings.

Comfortable communicating with people at all levels, including senior management.

Fluent in English and Mandarin to support regional customers in Asia or Europe.

Able to manage multiple tasks, solve problems, and adapt to changing priorities.

Detail-oriented with strong analytical and numerical skills.

Good understanding of the product development lifecycle and supply chain processes such as forecasting, planning, inventory, manufacturing, and logistics.