Supply Chain jobs in Malaysia

Little Caliphs International – Bukit Raja, Selangor

• Minimum Diploma or Bachelor’s Degree in Business Administration, Supply Chain, Logistics, or related field.
• Fresh graduates are encouraged to apply; experience in customer service, sales administration, or order management is an advantage.
• Strong organizational and time‑management skills with attention to detail.
• Good communication skills (verbal and written) in English and Bahasa Malaysia.
• Customer‑oriented with problem‑solving ability.
• Proficient in Microsoft Office (Excel, Word, Outlook) – added advantage.
• Ability to multitask and handle order processing in a fast‑paced environment.
• Experience in handling customer inquiries, sales orders, delivery schedules, and documentation is an advantage.
• Positive working attitude, proactive, and willing to learn.
• Ability to work independently and as part of a team.
• High integrity and accountability in managing customer orders and records.

• Receive, verify and process customer orders accurately, including pulling orders from online order website into system, approving invoices, closing payments, and ensuring entry details generate Picking List by Warehouse System Controller.
• Fill in the details required in the generated Picking List and handover to Picking PIC – Logistics Support Staff.
• Ensure Picking List is verified by Warehouse System Controller, then pass the Delivery Order document to Packing PIC – Logistics Support Staff.
• Communicate with customers to confirm order details and distribution schedules.
• Resolve order issues such as discrepancies, delays or customer inquiries.
• Ensure timely processing of returns, exchanges and refunds (store credit – no cash refund).
• Maintain accurate and up‑to‑date customer order records.
• Coordinate with Logistics for on‑time and accurate delivery.
• Provide exceptional customer service by addressing inquiries and concerns promptly.
• Responsible for Initial Package Items.
• Ensure safety compliance in designated areas.
• Willingness to work overtime and flexibility to work on holidays or weekends as required.
• Maintain organized cleanliness of the customer waiting area and front entrance.
• Manage and maintain customer refreshment (food, drink and snacks).

• Lunch provided
• Training is provided
• Build a career with us
• Happy working environment
• Emphasize the Baraqah culture in the workplace
• Opportunity to show talents and skills to solve the problems and tasks entrusted
• Annual Leave
• EPF / SOCSO / PCB
• Overtime Pay