Customer Order Administrator ( Temporary )

Little Caliphs International; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent educational institution in Klang City is seeking a Customer Order Administrator for a temporary position. The ideal candidate will have a minimum diploma in Business Administration or a related field, with fresh graduates encouraged to apply. Responsibilities include processing customer orders accurately, addressing inquiries, resolving issues, and maintaining order records. The role requires strong communication skills in English and Bahasa Malaysia, along with proficiency in Microsoft Office. Additional benefits include provided lunch and training opportunities.

Benefits

Lunch provided

Training is provided

Happy working environment

Annual Leave

EPF / SOCSO / PCB

Overtime Pay

Qualifications

• Fresh graduates are encouraged to apply; experience in customer service, sales administration, or order management is an advantage.
• Ability to handle order processing in a fast-paced environment.
• Experience in handling customer inquiries, sales orders, delivery schedules, and documentation is an advantage.

Responsibilities

• Receive, verify and process customer orders accurately.
• Communicate with customers to confirm order details and distribution schedules.
• Resolve order issues such as discrepancies, delays or customer inquiries.
• Ensure timely processing of returns, exchanges and refunds.

Skills

Organizational skills

Communication (English and Bahasa Malaysia)

Customer-oriented

Problem-solving ability

Multitasking

Education

Minimum Diploma or Bachelor’s Degree in Business Administration, Supply Chain, or related field

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Customer Order Administrator ( Temporary )

Little Caliphs International – Bukit Raja, Selangor

Requirements

• Minimum Diploma or Bachelor’s Degree in Business Administration, Supply Chain, Logistics, or related field.
• Fresh graduates are encouraged to apply; experience in customer service, sales administration, or order management is an advantage.
• Strong organizational and time‑management skills with attention to detail.
• Good communication skills (verbal and written) in English and Bahasa Malaysia.
• Customer‑oriented with problem‑solving ability.
• Proficient in Microsoft Office (Excel, Word, Outlook) – added advantage.
• Ability to multitask and handle order processing in a fast‑paced environment.
• Experience in handling customer inquiries, sales orders, delivery schedules, and documentation is an advantage.
• Positive working attitude, proactive, and willing to learn.
• Ability to work independently and as part of a team.
• High integrity and accountability in managing customer orders and records.

Responsibilities

• Receive, verify and process customer orders accurately, including pulling orders from online order website into system, approving invoices, closing payments, and ensuring entry details generate Picking List by Warehouse System Controller.
• Fill in the details required in the generated Picking List and handover to Picking PIC – Logistics Support Staff.
• Ensure Picking List is verified by Warehouse System Controller, then pass the Delivery Order document to Packing PIC – Logistics Support Staff.
• Communicate with customers to confirm order details and distribution schedules.
• Resolve order issues such as discrepancies, delays or customer inquiries.
• Ensure timely processing of returns, exchanges and refunds (store credit – no cash refund).
• Maintain accurate and up‑to‑date customer order records.
• Coordinate with Logistics for on‑time and accurate delivery.
• Provide exceptional customer service by addressing inquiries and concerns promptly.
• Responsible for Initial Package Items.
• Ensure safety compliance in designated areas.
• Willingness to work overtime and flexibility to work on holidays or weekends as required.
• Maintain organized cleanliness of the customer waiting area and front entrance.
• Manage and maintain customer refreshment (food, drink and snacks).

Benefits

• Lunch provided
• Training is provided
• Build a career with us
• Happy working environment
• Emphasize the Baraqah culture in the workplace
• Opportunity to show talents and skills to solve the problems and tasks entrusted
• Annual Leave
• EPF / SOCSO / PCB
• Overtime Pay