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- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
- Guarantee consistently high standards of customer experience within the Store.
- Assist with recruitment, training, development, and succession planning of high-performing Associates.
- Manage payroll control and service-driven scheduling to maintain profitability and high service levels.
- Implement and oversee all training programs, both Domestic and Global, ensuring they are fully functional and results-driven.
- Analyze customer profiles, buying trends, and competitive information to impact and drive business.
- Manage Loss Prevention education, training, and awareness programs; ensure compliance.
- Achieve or exceed Inventory and Shrink goals; oversee Physical Inventory counts.
- Handle incoming and outgoing merchandise processing.
- Manage marketing opportunities and events within budget and policies.
- Maintain strong communication with local PR and marketing teams.
- Participate in new store openings and closings; travel may be required.
- Attend offsite training and meetings as required; travel may be necessary.
- Ensure execution of Visual Directives and maintain store presentation standards.
- Maintain store physical condition and communicate maintenance needs promptly.
- Comply with operational competencies and key accountabilities.
- Ensure a safe and compliant working environment for all staff.
- Work non-traditional hours, including weekends, evenings, holidays, and overtime as needed.
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Application questions include:
- Right to work in Malaysia?
- Expected monthly salary?
- Years of retail experience?
- Languages spoken?
- Experience as a store manager?
- Experience in sales?
Company: Retail & Consumer Products, 51-100 employees.
Founded in 1948, PUMA aims to be the most desirable sportlifestyle company, fostering innovation, culture, and values like passion, openness, self-belief, and entrepreneurship. Interested candidates are encouraged to apply if their profile matches the requirements.
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What can I earn as a Retail Store Manager?