Business Development Manager (Construction/Fit Out)

Zig Zag Builders; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A construction and fit-out company in Kuala Lumpur seeks a Business Development Manager to generate revenue and develop marketing strategies. The ideal candidate is expected to have 4-5 years of experience in business development and possess strong communication and negotiation skills. Responsibilities include managing existing accounts, responding to customer feedback, and preparing performance reports. This role is critical for identifying new market opportunities and ensuring customer satisfaction.

Qualifications

• 4 - 5 years’ relevant experience in business development or similar role.

Responsibilities

• Generate revenue through market potential forecasting and lead generation.
• Develop marketing strategies for new market penetration.
• Manage existing accounts and build relationships with customers.
• Prepare and submit performance management reports.

Skills

Communication and negotiation

Public relations and presentation skills

Critical thinking

Planning and forecasting

Statistical analysis

Basic knowledge of markets

Education

Bachelor’s degree in Business, Marketing or a related field

Job description

Business Development Manager (Construction/Fit Out)

Business Development and Sales & Marketing:

Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project.

Developing marketing strategies with action plans to penetrate new markets.

Increasing revenue by identifying new opportunities for unmet customer needs.

Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline.

Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.

Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.

Customer Relationship Management:

Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.

Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.

Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.

Performance Management:

Prepare and submit performance management reports to Managing Director.

Identify areas of improvement based on the performance management report.

Quality Management System:

Ensure effective implementation of company policy and departmental standard operating procedures.

Support other internal customers in operations to ensure products and services meet customer and other interested parties’ requirements.

Ensure proper document and record keeping in Commercial and QS department.

Requirements

Education

Bachelor’s degree in Business, Marketing or a related field

Experience

At least 4 - 5 years’ relevant experience in business development or similar role

Skill

Communication and negotiation.

Public relations and presentation skills.

Critical thinking.

Planning and forecasting.

Statistical analysis.

Basic knowledge of markets and changing business environments.