Real Estate jobs in Malaysia

Country View Resources Sdn Bhd – Nusajaya, Johor

• Oversee the entire handling over of vacant possession (VP) process i.e. keys arrangement, checklist, forms, VP handbooks and VP kits.
• Ensure handing over is done as per schedule.
• Conduct briefing to purchasers on VP and defect submission process.
• Respond to the purchasers' feedbacks / queries in tactful manner.
• Follow up closely with purchasers regarding complaints, project defects and rectification requests, provide suggestions/solutions and make sure purchasers are satisfied with the outcome.
• Work closely with project team to ensure repair works are done according to schedule.
• Conduct report to follow up on project rectification status, update and participate in joint / preinspection of property with purchasers.
• Plan and ensure daily smooth running of Customer Service Office.

• Bachelor degree in Administration/Management or equivalent.
• Preferably at least 3 years experience in customer service line/property development company.
• Strongly customer oriented and able to provide excellent customer services.
• Possess good communication and interpersonal skills.
• Good tempered, patient and polite.
• Good command of English and Bahasa, both written and spoken.
• Computer savvy with good ability to draft emails and handle social media.

5-day work week (Monday to Friday : 9:00 am to 6:00 pm)

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