Guest-Focused Hotel Operations Lead

BTC Hotel; Malacca City; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading hotel in Malacca is looking for a dynamic Assistant Hotel Manager to support the overall operations and leadership of the property. The successful candidate will ensure seamless daily operations, achieve financial and guest satisfaction goals, and develop the team. This position requires strong leadership and problem-solving skills, alongside a passion for hospitality, making it pivotal for maintaining the highest service and safety standards.

Qualifications

• Strong leadership and problem-solving skills.
• Experience in hospitality management.
• Ability to maintain high standards of service.

Responsibilities

• Support the Hotel Manager in daily operations.
• Ensure financial and guest satisfaction goals are met.
• Develop the team and oversee service standards.

Job description

A leading hotel in Malacca is looking for a dynamic Assistant Hotel Manager to support the overall operations and leadership of the property. The successful candidate will ensure seamless daily operations, achieve financial and guest satisfaction goals, and develop the team. This position requires strong leadership and problem-solving skills, alongside a passion for hospitality, making it pivotal for maintaining the highest service and safety standards.