Operation jobs in Malaysia

Santa Grand Hospitality Pte Ltd – Kuala Lumpur, Kuala Lumpur

Develop and implement human resources policies and procedures in alignment with hotel goal

Administer employee benefits and ensure accurate payroll processing

Responsible for overseeing all aspects of human resources, including recruitment, training, employee relations, and compliance with labor laws.

Maintaining a positive work environment and ensuring the smooth operation of the hotel by managing the employee lifecycle from hiring to separation.

Recruitment and Onboarding: Designing hiring plans, interviewing candidates, and managing the onboarding process for new employees.

Employee Relations: Addressing and resolve employee concerns and grievances, mediating conflicts, and fostering a positive work culture. Handle employee relations, including conflict resolution and disciplinary actions when necessary.

Training and Development: Organizing training programs, facilitating professional development, and monitoring training effectiveness. Conduct regular training sessions for staff development and compliance with hotel policies.

Performance Management: Supporting the performance appraisal process, providing feedback, and implementing performance improvement plans. Oversee performance management processes and conduct employee evaluations.

Compensation and Benefits: Managing compensation and benefits plans, ensuring accurate payroll, and administering employee benefits.

Policy Implementation: Developing and implementing HR policies and procedures, ensuring compliance with labor laws and regulations, and communicating policies to employees.

Legal Compliance: Staying informed about labor laws and regulations, ensuring the organization's compliance, and assisting in handling legal matters related to HR issues. Ensure compliance with employment laws and regulations.

Employee Engagement: Contributing to employee engagement initiatives, organizing team-building events, and gathering feedback to improve workplace satisfaction. Foster a positive and inclusive work culture through employee engagement initiatives

HR Reporting: Maintaining employee records, reporting on employee turnover rates, and providing data and reports on HR activities. Maintain accurate and confidential employee records.

Collaborate with department managers to address staffing needs and optimize team structures.