Manager, Key Account

Munchy's; Klang City; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading FMCG company in Malaysia is seeking an experienced Key Account Manager to drive business growth through strategic customer planning and strong trade relationships. The role requires a minimum of 8 years of relevant experience, including 5 years in Key Account Management. Responsibilities include managing contracts, maintaining customer relationships, and overseeing the account's P&L. Strong negotiation and communication skills in English are essential for success in this position. Join us to make a significant impact on our customer strategies.

Qualifications

• Minimum 8 years related experience with 5 years in Key Account Management.
• Experience in the FMCG industry is an advantage.
• Strong verbal and non-verbal communication skills in English.

Responsibilities

• Manage key accounts using a strategic approach.
• Negotiate contracts based on commercial policies.
• Maintain relationships with key decision makers.
• Manage account P&L effectively.
• Develop business plans for each customer.

Skills

Negotiation

Relationship management

Strategic planning

Communication

Education

Degree in Business/Marketing

Job description

3mo ago , from Universal Robina Corporation

To support the management and development of the Key Account business in Malaysia towards meeting company’s objectives through Strategic Customer Planning and strong trade relationships.

Key Responsibilities

• To practice “Strategic Key Account Management” Approach in managing the customers.
• Negotiation of national contracts based on commercial policy and the client objectives.
• Monitors agreements roll-out and investments.
• Maintains relationships with customers’ key decision makers.
• Manages the account’s P&L.
• Develops relationship with the buyer.
• Coordinates execution of agreements and promotions with the sales force.
• Builds the business plans for each assigned customer.
• Draw out monthly promotion plan, review customer monthly / yearly cumulative sales performance, the market and the category performance, promotion design, measurement tool and the promotion effectiveness evaluation.
• In depth understanding of the key account retails sales strategy and operation mechanism, formulate key account strategy, goal and budget constraint, determine the business cooperation foundation and opportunity.

Requirements

• Minimum Degree in Business/Marketing.
• Minimum 8 years related experience with minimum 5 years Key Account Management.
• Verbal and Non-Verbal Communication skills in English.
• Experience in the FMCG industry is an added advantage.
• Experience in Key Account Management / Strategic Customer Management.