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Jobs in Malaysia

Reservation Agent

Sunway Senior Living Sdn Bhd

Selangor
On-site
MYR 20,000 - 100,000
3 days ago
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Senior Manager, Sales & Marketing (Property)

Randstad

Kuala Lumpur
On-site
MYR 120,000 - 150,000
3 days ago
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Content Creator

Venture Rise (M) Sdn Bhd

Ipoh
On-site
MYR 100,000 - 150,000
3 days ago
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Social media visual executive

Rtist

Petaling Jaya
On-site
MYR 100,000 - 150,000
3 days ago
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Regulatory Affairs Specialist

Lucence Health Inc.

Selangor
On-site
MYR 60,000 - 90,000
3 days ago
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Accounts Executive

UIG Architects

Selangor
On-site
MYR 45,000 - 60,000
3 days ago
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Staff Nurse, Oncology

Gleneagles Hospital Kuala Lumpur

Ampang Jaya Municipal Council
On-site
MYR 150,000 - 200,000
3 days ago
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Team Leader & Software Engineer

DUG

Kuala Lumpur
On-site
MYR 100,000 - 150,000
3 days ago
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Head of Marketing (Shah Alam)

JYJ Career

Shah Alam
On-site
MYR 60,000 - 90,000
3 days ago
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Junior/Senior Back-End Developer

World Vest Base

Kuala Lumpur
On-site
MYR 80,000 - 120,000
3 days ago
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English Gaming Support Agent - LATAM

5CA Nederland

Kuala Lumpur
Remote
MYR 126,000 - 211,000
3 days ago
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Account Executive

Ferrotec Power Semiconductor Malaysia

Kedah
On-site
MYR 30,000 - 50,000
3 days ago
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Accounts Assistant

SHINS

Subang Jaya
On-site
MYR 100,000 - 150,000
3 days ago
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T&T Senior Consultant - SAP SD - MY

Deloitte PLT

Penang
On-site
MYR 80,000 - 120,000
3 days ago
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Assistant Manager, Leasing Fit Out

AEON

Kuala Lumpur
On-site
MYR 20,000 - 100,000
3 days ago
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Sales Executive (Modern Trade) - Taiping

U Mobile

Selama
On-site
MYR 150,000 - 200,000
3 days ago
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Personal Driver (Pemandu Peribadi)

SAFE SHIELD SECURITY SDN. BHD.

Putrajaya
On-site
MYR 20,000 - 100,000
3 days ago
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SALES SUPPORT

UNITED OIL DISTRIBUTION SDN. BHD.

Kapar
On-site
MYR 100,000 - 150,000
3 days ago
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Software Developer - Mobile Application (Flutter)

Great Pyramid

Kuala Lumpur
On-site
MYR 60,000 - 80,000
3 days ago
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Tax Officer

MOSYA GROUP SDN BHD

Alor Merah
On-site
MYR 150,000 - 200,000
3 days ago
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Quality Control Inspector

Stream Environment Sdn Bhd

Selangor
On-site
MYR 100,000 - 150,000
3 days ago
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Warehouse Assistant

MOG Group

Selangor
On-site
MYR 20,000 - 100,000
3 days ago
Be an early applicant

Freshers & Experiences Recruitment - Ground Staff/Cabin Crew

Millennium Global Service

Kuala Lumpur
On-site
MYR 100,000 - 150,000
3 days ago
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Quantity Surveyor / Manager (Electrical Contractor)

HAPPY LITE ELECTRICAL SDN BHD

Seberang Perai
On-site
MYR 100,000 - 150,000
3 days ago
Be an early applicant

BBLC Test Technician

Coherent Corp.

Ipoh
On-site
MYR 20,000 - 100,000
3 days ago
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Reservation Agent
Sunway Senior Living Sdn Bhd
Selangor
On-site
MYR 20,000 - 100,000
Full time
3 days ago
Be an early applicant

Job summary

A hospitality service provider in Selangor, Malaysia is seeking a Reservations Agent to manage daily inquiries and bookings across various platforms. The ideal candidate possesses strong attention to detail, multitasking abilities, and good communication skills. You will coordinate with different departments to ensure a seamless guest experience and support promotional efforts during peak periods.

Qualifications

  • Strong attention to detail and organizational skills required.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Good communication skills (written and verbal) necessary.

Responsibilities

  • Manage daily reservation inquiries via phone, email, and chats.
  • Handle bookings promptly to avoid delays.
  • Coordinate closely with Guest Services and Sales & Marketing.

Skills

Attention to detail
Organization skills
Communication skills
Multitasking
Familiarity with hotel PMS and OTA platforms
Job description

Add expected salary to your profile for insights

Manage daily reservation inquiries via phone, email, online chats, and OTA platforms.

Handle incoming bookings promptly and accurately to avoid delays or overlooked requests.

Monitor and update room availability across all platforms

Respond to guest and Sales inquiries professionally, ensuring high service standards.

Coordinate closely with the Guest Services, Sales & Marketing, and other departments to ensure accurate information and seamless guest experience.

Upsell room categories and packages whenever available.

Maintain accurate guest profiles and billing information in the reservation system.

Support promotions and campaigns by handling increased booking volume during peak periods.

Ensure all reservations are in line with rate plans, guest names, and stay dates.

Assist in identifying and minimizing booking errors and guest complaints.

Job Requirements:

Strong attention to detail and organizational skills.

Ability to multitask and prioritize in a fast-paced environment.

Good communication skills (written and verbal).

Familiar with hotel PMS and OTA platforms.

Team player with a service-oriented mindset.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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