Freshers & Experiences Recruitment - Ground Staff/Cabin Crew

Millennium Global Service; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading airline company is seeking energetic ground staff and cabin crew in Kuala Lumpur, Malaysia. The role involves welcoming passengers, making reservations, selling tickets, and assisting those traveling with small children or disabilities. Ideal candidates should have outstanding customer service skills and the ability to handle multiple tasks efficiently.

Qualifications

• Outstanding interpersonal skills.
• Ability to achieve excellent customer service.
• Multi-tasking ability.

Responsibilities

• Greeting and welcoming passengers.
• Making reservations and selling airline tickets.
• Stocking aircraft with refreshments.
• Assisting disabled passengers and those with small children.

Job description

Freshers & Experiences Recruitment - Ground Staff/Cabin Crew

Thiruvananthapuram, India | Posted on 10/10/2025

We are looking for energetic ground staff/Cabin Crew/Air Hostess to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to resolve passenger queries promptly and ensure that all passengers are satisfied.

To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Responsibilities:

• Greeting and welcoming passengers, and responding to questions.
  
• Making reservations.
  
• Selling airline tickets.
  
• Stocking aircraft with refreshments.
  
• Assisting disabled passengers and those with small children.