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Jobs at Cognizant in Malaysia

Senior Cantonese Customer Care Specialist - Insurance

Cognizant Technology Solutions

Kuala Lumpur
On-site
MYR 20,000 - 100,000
Yesterday
Be an early applicant
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Senior Customer Service Support (Cantonese Speaking)

Cognizant Technology Solutions

Kuala Lumpur
On-site
MYR 20,000 - 100,000
Yesterday
Be an early applicant

Senior POI Editor – Map Data Quality & Bilingual Skills

Cognizant

Kuala Lumpur
On-site
MYR 150,000 - 200,000
3 days ago
Be an early applicant

Senior POI Editor (Vietnamese Speaker)

Cognizant

Kuala Lumpur
On-site
MYR 150,000 - 200,000
3 days ago
Be an early applicant

Senior POI Editor – Map Data Quality & Bilingual Skills

Cognizant

Kuala Lumpur
On-site
MYR 40,000 - 60,000
3 days ago
Be an early applicant
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Senior POI Editor (Vietnamese Speaker)

Cognizant

Kuala Lumpur
On-site
MYR 40,000 - 60,000
3 days ago
Be an early applicant

Process Executive – Voice Support - Indonesian Speaker

Cognizant Technology Solutions Limited

Kuala Lumpur
On-site
MYR 40,000 - 55,000
4 days ago
Be an early applicant

Voice Support Process Executive - Listing Review & Compliance

Cognizant

Kuala Lumpur
On-site
MYR 40,000 - 55,000
4 days ago
Be an early applicant
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Process Executive – Voice Support - Indonesian Speaker

Cognizant

Kuala Lumpur
On-site
MYR 100,000 - 150,000
4 days ago
Be an early applicant

Voice Support Process Executive - Listing Review & Compliance

Cognizant

Kuala Lumpur
On-site
MYR 100,000 - 150,000
4 days ago
Be an early applicant

Team lead - BD Direct Support (Cantonese language)

Cognizant

Kuala Lumpur
On-site
MYR 70,000 - 90,000
12 days ago

SPE - Customer Service Support (Cantonese language)

Cognizant

Kuala Lumpur
On-site
MYR 20,000 - 100,000
12 days ago

Process Executive - Claims Operations (Cantonese Speaker)

Cognizant

Kuala Lumpur
On-site
MYR 100,000 - 150,000
12 days ago

Medical Claims Advisor: Fast, Accurate Claims Processing

Cognizant

Kuala Lumpur
On-site
MYR 100,000 - 150,000
12 days ago

Process Executive - Claims Excellence (Cantonese Speaker)

Cognizant

Kuala Lumpur
On-site
MYR 100,000 - 150,000
12 days ago

Customer Care Team Lead (Cantonese) – Insurance

Cognizant

Kuala Lumpur
On-site
MYR 60,000 - 80,000
12 days ago

Delivery Lead – Business Operations- Cantonese

Cognizant

Kuala Lumpur
On-site
MYR 130,000 - 180,000
12 days ago

Strategic Delivery Lead, Healthcare Ops (Cantonese)

Cognizant

Kuala Lumpur
On-site
MYR 130,000 - 180,000
12 days ago

Team Lead - Customer Service Support (Cantonese language)

Cognizant

Kuala Lumpur
On-site
MYR 60,000 - 80,000
12 days ago

Senior Process Executive - Provider Relations - Cantonese

Cognizant

Kuala Lumpur
On-site
MYR 100,000 - 150,000
12 days ago

Process Executive - Medical pre-underwriting - Cantonese

Cognizant

Kuala Lumpur
On-site
MYR 30,000 - 45,000
12 days ago

Cantonese Medical Underwriting & QA Specialist

Cognizant

Kuala Lumpur
On-site
MYR 30,000 - 45,000
12 days ago

Senior Content Risk Auditor - Mandarin Speaker

Cognizant

Kuala Lumpur
On-site
MYR 60,000 - 90,000
24 days ago

Senior POI Editor (Indonesian Speaker)

Cognizant

Kuala Lumpur
On-site
MYR 150,000 - 200,000
29 days ago

Senior POI Editor — Map Data Quality & Research

Cognizant

Kuala Lumpur
On-site
MYR 150,000 - 200,000
29 days ago

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Senior Cantonese Customer Care Specialist - Insurance
Cognizant Technology Solutions
Kuala Lumpur
On-site
MYR 20,000 - 100,000
Full time
2 days ago
Be an early applicant

Job summary

A global technology company based in Kuala Lumpur is seeking a customer service advisor. Responsibilities include handling enquiries via phone and live chat, maintaining service standards, and supporting junior advisors. Candidates should have 3–5 years of experience in the insurance or financial industry and strong knowledge of healthcare products. This role requires excellent communication skills and a high sense of responsibility.

Qualifications

  • 3–5 years of customer service experience in the insurance or financial industry.
  • Strong knowledge of healthcare and medical insurance products.
  • Excellent communication skills and professional telephone etiquette.

Responsibilities

  • Handle enquiries via phone/live chat and provide exceptional service.
  • Address member enquiries effectively while maintaining high-quality service standards.
  • Provide guidance and support to junior advisors and handle complaints.

Skills

Customer service experience
Knowledge of healthcare and medical insurance products
Excellent communication skills
Job description
A global technology company based in Kuala Lumpur is seeking a customer service advisor. Responsibilities include handling enquiries via phone and live chat, maintaining service standards, and supporting junior advisors. Candidates should have 3–5 years of experience in the insurance or financial industry and strong knowledge of healthcare products. This role requires excellent communication skills and a high sense of responsibility.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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