Jobs at Cognizant in Malaysia

Job summary

A major technology firm is hiring content reviewers in Kuala Lumpur. The role requires excellent communication skills in English and Thai, along with analytical abilities to meet strict KPIs and maintain high-quality standards. Candidates must be flexible to work in rotational shifts and manage sensitive content with confidentiality. The ideal applicant should have strong interpersonal skills and a knack for understanding social media trends. Join a dynamic environment where your contributions will enhance process automation and quality assurance.

Qualifications

• Strong command of English and Thai, both spoken and written.
• Able to analyze trends and engage with various social media platforms.
• Critical thinking skills to understand complex processes.

Responsibilities

• Meet daily KPIs and ensure the quality of processes.
• Adhere to policy guidelines and maintain confidentiality.
• Work on improving automation and reporting important insights.