Regulatory Affairs Specialist

Lucence Health Inc.; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading home improvement brand is seeking a Regulatory Affairs Executive in Malaysia. The role includes conducting regulatory research for new markets, preparing compliance documentation, and managing regulatory intelligence. Candidates should have a relevant degree and experience in regulatory affairs, along with strong analytical and documentation skills. Fluency in English and Mandarin is required for effective communication with stakeholders.

Qualifications

• Degree in Science, International Business or related fields.
• Some years of experience in regulatory affairs or market research.
• Strong research, documentation, and analytical skills.
• Familiar with customs procedures and government regulatory portals.
• Able to manage multiple projects across varying product categories.
• Fluent in both written and spoken English and Mandarin.

Responsibilities

• Conduct detailed research on import regulations and product compliance.
• Compile regulatory summaries and documentation guides for new markets.
• Support review and validation of technical documents.
• Build and maintain a regulatory reference database for each country.
• Track changes to regulations impacting new market planning.

Skills

Regulatory research

Analytical skills

Documentation

Familiarity with customs procedures

Project management

Fluency in English

Fluency in Mandarin

Education

Degree in Science or International Business

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

The Regulatory Affairs Executive is responsible for conducting regulatory research and compliance preparation to support the entry of products into new countries. The role focuses exclusively on the pre-entry phase — identifying local regulatory requirements, import restrictions, documentation needs, and product compliance standards. Once the market is established and stabilized, all regulatory responsibilities are handed over to the operations team.

This role requires finding solutions from scratch—identifying requirements, addressing gaps, and ensuring the product can be successfully brought into the country.

Key Responsibilities

New Market Regulatory Research

• Conduct detailed research on import regulations, product compliance, labeling, and packaging laws for new countries.
• Identify restricted or prohibited items, required certifications, language and localization requirements, and other entry conditions.
• Support HS code mapping and initial customs requirement identification for each product category.
• Collaborate with local consultants where needed to gather localized regulatory insights.

Preparation of Country Compliance Dossiers

• Compile regulatory summaries, product entry checklists, and documentation guides for each new market.
• Provide practical references and recommendations to assist decision-making by expansion, sourcing, and logistics teams.
• Evaluate and validate inputs from external consultants, ensuring accuracy and relevance.

Document Review & Pre-Import Readiness

• Support review and validation of technical documents such as SDS, COA and DoC.
• Identify documentation gaps and coordinate with internal and external stakeholders to resolve them before the first import.
• It is not necessary to know every regulation in advance, but the ability to identify issues and drive solutions is critical.
• Once the country is established and operations are stable, prepare and execute a complete handover to the product compliance team.
• Ensure all regulatory files, summaries, and contacts are transferred smoothly to support long-term management.

Regulatory Intelligence Management

• Build and maintain a regulatory reference database for each country entered.
• Track changes to regulations that may impact new market planning or first shipments.

Job Requirements

• Degree in Science, International Business or related fields
• Some years of experience in regulatory affairs, market research, or FMCG related compliance work.
• Strong research, documentation, and analytical skills.
• Familiar with customs procedures, HS codes, and government regulatory portals.
• Able to manage multiple projects across varying product categories and deadlines.
• Proficient in Microsoft Excel and PowerPoint, and reporting.
• Fluent in both written and spoken English and Mandarin is required, as the role involves regular communication with internal stakeholders and Mandarin-speaking exporters.