Hospitality jobs in Malaysia

Job summary

A popular restaurant in Malaysia is seeking a skilled supervisor to oversee daily operations and ensure a high-quality service experience. The role requires strong leadership, communication skills, and the ability to handle guest relations effectively. The ideal candidate will be outgoing, confident, and comfortable engaging with guests, while also managing reservations and restaurant presentation. Experience in the F&B industry with multilingual abilities is preferred.

Benefits

Qualifications

• Strong leadership and communication skills.
• Outgoing and confident in engaging with guests.
• Good alcohol tolerance; able to drink with guests when appropriate.
• Experience in F&B or hospitality, preferably in a supervisory role.
• Ability to build and maintain guest relationships.
• Familiar with floor operations including service flow and table setting.
• Strong problem-solving skills with the ability to work under pressure.
• Professional appearance and attitude.
• Ability to manage reservations and table turnover.

Responsibilities

• Oversee daily restaurant operations.
• Supervise and guide service staff.
• Ensure high service standards and smooth workflow.
• Host guests and maintain a welcoming atmosphere.
• Handle guest reservations and table arrangements.
• Assist in food serving and floor support.
• Maintain cleanliness and overall restaurant presentation.
• Manage guest relations to encourage repeat visits.
• Assist in upselling drinks and dishes.
• Address guest feedback promptly.