Restaurant Supervisor

Hongki Kitchen And Bar Sdn. Bhd.; Ampang Jaya Municipal Council; On-site; MYR 36,000 - 48,000; Full time

Job summary

A popular restaurant in Malaysia is seeking a skilled supervisor to oversee daily operations and ensure a high-quality service experience. The role requires strong leadership, communication skills, and the ability to handle guest relations effectively. The ideal candidate will be outgoing, confident, and comfortable engaging with guests, while also managing reservations and restaurant presentation. Experience in the F&B industry with multilingual abilities is preferred.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Performance Bonus

Annual Bonus

Qualifications

• Strong leadership and communication skills.
• Outgoing and confident in engaging with guests.
• Good alcohol tolerance; able to drink with guests when appropriate.
• Experience in F&B or hospitality, preferably in a supervisory role.
• Ability to build and maintain guest relationships.
• Familiar with floor operations including service flow and table setting.
• Strong problem-solving skills with the ability to work under pressure.
• Professional appearance and attitude.
• Ability to manage reservations and table turnover.

Responsibilities

• Oversee daily restaurant operations.
• Supervise and guide service staff.
• Ensure high service standards and smooth workflow.
• Host guests and maintain a welcoming atmosphere.
• Handle guest reservations and table arrangements.
• Assist in food serving and floor support.
• Maintain cleanliness and overall restaurant presentation.
• Manage guest relations to encourage repeat visits.
• Assist in upselling drinks and dishes.
• Address guest feedback promptly.

Skills

Leadership

Communication

Problem-solving

Multilingual (English, Mandarin, Cantonese)

Job description

Requirements

• Strong leadership and communication skills
• Outgoing, confident, and comfortable engaging guests
• Good alcohol tolerance; able to drink with guests when appropriate
• Experience in F&B or hospitality (supervisory experience preferred)
• Ability to build and maintain guest relationships
• Familiar with floor operations (service flow, table setting, running food)
• Strong problem‑solving skills and able to work under pressure
• Multilingual is a must (English, Mandarin, Cantonese)
• Professional appearance and attitude
• Ability to handle reservations and manage table turnover

Responsibilities

• Oversee daily restaurant operations
• Supervise and guide service staff
• Ensure high service standards and smooth workflow
• Host guests, interact, and maintain a welcoming atmosphere
• Handle guest reservations and table arrangements
• Assist in serving, food running, and floor support
• Maintain cleanliness and overall restaurant presentation
• Manage guest relations and encourage repeat visits
• Assist in upselling drinks and dishes
• Address guest feedback and resolve issues promptly

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Performance Bonus
• Annual Bonus