Food and Beverage Attendant

Hilton Worldwide, Inc.; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global hospitality company is seeking a Food and Beverage Attendant for DoubleTree by Hilton Shah Alam i-City. Key responsibilities include serving customer requests, maintaining cleanliness, and providing exceptional guest service. The ideal candidate will have a friendly demeanor, excellent communication abilities, and knowledge of food hygiene. Experience in cash handling and electronic ordering systems is preferred. This role promises a dynamic environment with opportunities for growth.

Qualifications

• Motivated to learn new skills and techniques.
• Previous food hygiene experience.
• Flexible and reliable in work situations.

Responsibilities

• Serve customer requests completely and in a timely manner.
• Keep your service area clean and well-prepared.
• Answer Guest queries politely.

Skills

Friendly disposition

Exceptional guest service

Communication skills

Knowledge of alcoholic beverages

Cash handling experience

Tools

Electronic ordering systems

Job description

Job Description - Food and Beverage Attendant - DoubleTree by Hilton Shah Alam i-City (HOT0C3KH)

Job Number: HOT0C3KH

Work Locations

DoubleTree by Hilton Shah Alam i-City Golden Triangle Shah Alam 40000

A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in‑hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations inside our restaurants, bars, banquet facilities, in‑hotel cafes, and for fulfilling room service requests. You will work with your Team Members to provide a high‑quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely and in a timely manner, including serving as a barista or cocktail attendant/bartender when required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well‑prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience
• Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!