Hotel Manager

GFG HOME REALTY SDN BHD; Kuala Lumpur; On-site; MYR 70,000 - 80,000; Full time

Job summary

A leading hotel management company in Kuala Lumpur is seeking an experienced Hotel Operation Manager to oversee daily operations, manage teams, and drive revenue optimization. The ideal candidate should have a Bachelor's degree and at least 2 years of hotel management experience, with fluency in Mandarin. This position offers a competitive salary and opportunities for professional development in a rapidly expanding hotel network.

Benefits

Competitive compensation

Regular training and mentorship

Work-life integration

Qualifications

• Minimum of 2 years of experience managing hotel operations.
• Experience in revenue management essential.
• Ability to connect effectively with team members.

Responsibilities

• Oversee daily hotel operations across all departments.
• Implement strategies that exceed guest expectations.
• Develop a motivated staff that delivers high-quality service.
• Manage budgets and maximize revenue.
• Ensure compliance with safety regulations and brand standards.
• Implement new ideas to enhance operational efficiency.

Skills

Mandarin fluency

Financial acumen

Leadership

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Tools

Hotel management systems

Job description

Are you ready to take charge and lead hotel operations in a location that suits you best? We have exciting positions available across multiple cities, allowing you to choose where your career flourishes next.

What's In It For You?

Work Where You Want: Select the location that best fits your lifestyle and career goals

Competitive Compensation: Salary package that recognizes your expertise and leadership

Growth Trajectory: Clear advancement opportunities in our rapidly expanding hotel network

Professional Development: Regular training and mentorship to sharpen your management skills

Work-Life Integration: We value your wellbeing alongside your professional contributions

Make Real Impact: Your decisions directly influence guest satisfaction and business success

Join an Innovation Leader: Be part of Malaysia's exciting co-living hospitality revolution

Your Leadership Journey With Us

As Hotel Operation Manager, you'll take the helm of one of our properties, where your expertise will shape exceptional guest experiences while driving operational excellence. You'll lead teams, optimize revenue, and implement creative strategies that set our hotels apart in the competitive hospitality landscape.

What You'll Do:

Drive Operational Excellence: Oversee daily hotel operations across all departments

Create Memorable Guest Experiences: Implement strategies that exceed expectations and build loyalty

Lead & Inspire Your Team: Develop a motivated staff that delivers consistent, high-quality service

Optimize Financial Performance: Manage budgets, control expenses, and maximize revenue

Uphold Quality Standards: Ensure compliance with safety regulations and brand standards

Innovate & Improve: Implement new ideas to enhance operational efficiency and guest satisfaction

What You Bring to the Table:

Bachelor's degree in Hospitality Management, Business Administration, or related field

Minimum of 2 years of experience managing hotel operations.

Fluency in Mandarin (spoken and written) to connect with guests and team members effectively.

Financial acumen with revenue management experience

Proficiency with hotel management systems and technology

Our Story

Since 2013, GFG has grown from a small accommodation provider into a dynamic hotel and hospitality innovator, managing over 10,000 rooms across Malaysia. In 2022, we further redefined the hotel experience with the launch of our Swing & Pillows Co-living concept and the Kingston Series Hotels—introducing a fresh approach that blends private hotel stays with vibrant, community-driven spaces.

Today, GFG proudly operates more than 130 hotels and 4 resorts across key Malaysian cities. By joining us, you become part of a forward-thinking hotel group that is redefining hospitality standards while building meaningful communities where people connect, collaborate, and grow.

Discover More About Us:

Property Management: https://gfgproperty.com/

Co-living & Hotel Management: https://swingpillows.com.my/

Your Next Step – Choose Your Location and Apply Today!

Select one of our work locations:

• ✅ Petaling Jaya – Urban convenience in Selangor
• ✅ Kuala Lumpur – Vibrant city life in the capital
• ✅ Johor Bahru – Thriving gateway city in the south
• ✅ Malacca – Rich cultural heritage and history
• ✅ Penang – Serene coastal beauty and culinary paradise
• ✅ Kuantan – Relaxed coastal living on the east coast
• ✅ Ipoh – Charming heritage city with a laid-back lifestyle
• ✅ Janda Baik – Tranquil nature retreat in the highlands
• ✅ Karak – Peaceful town surrounded by scenic greenery
• ✅ Hulu Langat – Natural escapes with a touch of suburban comfort

Don't wait – apply now and let us know your preferred location! Experience a career where your ambitions align with the flexibility to work where you thrive most.

Unlock job insights

Your application will include the following questions:

• How many years of hotel management experience do you have?
• How many years' experience do you have as a Hotel Manager?

Kuala Lumpur City Centre, Kuala Lumpur, MY