Full Time jobs in Malaysia
Environmental Consultant (EIA)
CAYMAN CONSULTING CENTER SDN. BHD.
Site Supervisor: Construction & Safety Lead
UEM Edgenta
IT Business Analyst: Lead IT Projects & Solutions
Hitachi eBworx
Maternity Nurse - Obstetrics & Newborn Care
Sunway Medical Centre
Discover more opportunities than anywhere else. Find more jobs nowRetail Assistant @ 168 Park Mall Selayang (Full Time)
Pet Lovers Centre
Connect with headhunters to apply for similar jobsSecurity Operations Lead – Luxury Resort
Oakwood Cameron Highlands
Sales Support & Order Processing Specialist
Global Wine Company Sdn Bhd
Dual-Language Primary & Daycare Teacher — Growth & PD
Pusat Tuisyen Optimistik Unggul Gemilang
Full Time - Retail Sales Advisor (Klang Valley)
Machines Sdn Bhd
Order Processing Assistant (Sales Support)
Global Wine Company Sdn Bhd
Front-of-House Waiter — Fast-Paced, Guest-Focused
Ocean Flair Sdn Bhd
Full-Time Beauty Store Crew: Grow Your Retail Career
KKV Supply Chain
Barista & Service Crew - Delightful Customer Experience
Yoursnackies Sdn. Bhd.
Senior Administrative & Accounting Officer – Full-Time
Hire Seniors Malaysia - Mature & Experienced Professionals, Seniors & Retirees
Customer Service
Job summary
A leading fitness company in Kuala Lumpur seeks a Customer Service professional. You will be the first point of contact for customers, providing exceptional service and support. Ideal candidates have at least one year of experience in customer service, preferably in the fitness or hospitality sector. Responsibilities include responding to inquiries, troubleshooting issues, and contributing to team culture. This role offers free gym memberships, career advancement opportunities, and wellness benefits in a collaborative environment.
Benefits
Qualifications
- At least 1 year of experience in customer service or call center role, preferably in fitness or hospitality.
- Ability to adapt communication style to different customer needs.
- Strong critical thinking skills for tackling various inquiries.
Responsibilities
- Responding to customer enquiries and complaints via various channels.
- Troubleshooting issues and providing effective solutions.
- Providing feedback to management on customer pain points.
Skills
Tools
Join our growing team as a Customer Service professional at PUMP FITNESS HOLDINGS SDN BHD'. In this full-time role based in Kuala Lumpur, you will be the first point of contact for our customers, providing exceptional service and support to ensure their fitness journey with us is seamless and enjoyable.
- Responding to customer enquiries and complaints via phone, F2F, email, and chat in a timely and professional manner
- Cold Calling, Payment Collection and Broadcasting, making appointment
- Troubleshooting any issues and providing effective solutions
- Providing feedback to management on customer pain points and improvement opportunities
- Continuously learning about our products and services to provide accurate and up-to-date information to customers
- Contributing to a positive and collaborative team environment
- At least 1 year of experience in a customer service or call center role, preferably in the fitness or hospitality industry
- Excellent communication and interpersonal skills with the ability to adapt your style to different customer needs
- Strong problem‑solving and critical thinking skills to handle a variety of customer inquiries
- Proficient in using customer service software and CRM tools
- Passion for health, fitness, and providing exceptional customer experiences
- A team player with a positive and friendly attitude
- Free gym membership and fitness classes
- Opportunities for career development and advancement
- Comprehensive group insurance and wellness benefits
- A collaborative and dynamic team culture
PUMP FITNESS HOLDINGS SDN BHD' is a leading fitness and wellness company that operates a network of state‑of‑the‑art gyms across Kuala Lumpur. Our mission is to inspire and empower individuals to lead healthier and more active lifestyles. With a focus on innovation, customer experience, and community engagement, we are committed to being the premier fitness destination in the city.
Apply now to join our team and be part of our exciting journey!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.