Order Processing Assistant (Sales Support)

Global Wine Company Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A wine distribution firm in Malaysia is seeking an Order Processing Assistant to ensure smooth handling of daily orders. The role involves processing customer orders, coordinating deliveries, and maintaining inventory records. The ideal candidate has a GCE 'O' Level or Diploma, strong organizational skills, and proficiency in Microsoft Office. This is a full-time position offering a supportive working environment and training opportunities.

Benefits

Annual leave

Medical benefits

Contractual bonuses

Training and growth opportunities

Qualifications

• Experience in order processing, sales coordination, or admin roles is an advantage.
• Knowledge of wines or F&B industry is a plus (training provided if needed).
• Reliable and able to work independently.

Responsibilities

• Process customer orders accurately in the system.
• Monitor stock levels and maintain inventory records.
• Prepare reports for sales and inventory tracking.

Skills

Strong communication skills

Organisational skills

Multitasking abilities

Detail-oriented

Education

GCE 'O' Level or Diploma

Tools

Microsoft Office (Excel)

ABSS system

Job description

🍷 Job Advertisement: Order Processing Assistant (Sales Support)

Company: Global Wine Company Sdn Bhd
Location: Damansara Utama
Employment Type: Full-time

About Us

We are a passionate wine distributor dedicated to bringing wines from around the world to dealers and retailers. With a growing portfolio and expanding sales team, we are looking for an organized and proactive Order Processing Assistant to support our sales operations.

Role Overview

As an Order Processing Assistant (Sales Support), you will play a key role in ensuring smooth and accurate handling of daily orders. You will work closely with our sales team, warehouse, and customers to coordinate deliveries, prepare documents, and ensure exceptional service.

Key Responsibilities

Order Processing & Coordination

• Process customer orders accurately in the system and coordinate with relevant teams
• Prepare invoices, delivery orders, packing lists, and related documentation
• Follow up with logistics/warehouse teams to ensure timely deliveries
• Assist in resolving order discrepancies or customer queries
• Support the sales team with quotations and product details when needed

Inventory & Stock Planning

• Monitor stock levels regularly to ensure availability of key products
• Update and maintain accurate inventory records in the system
• Coordinate with suppliers on stock replenishment
• Assist in forecasting inventory needs based on sales trends and order patterns
• Highlight low-stock items, slow-moving products, and potential shortages to the team
• Participate in stock counts activities

Administrative Support

• Maintain customer and order records
• Prepare reports for sales and inventory tracking
• Handle filing, data entry, and general office administrative duties
• Provide support for ad-hoc tasks assigned by supervisors or management

Requirements

• GCE “O” Level / Diploma or equivalent
• Experience in order processing, sales coordination, or admin roles is an advantage
• Knowledge of wines or F&B industry is a plus (training provided if needed)
• Proficient in Microsoft Office (especially Excel), and ABSS system are preferably
• Strong communication, organisation, and multitasking skills
• Detail-oriented, reliable, and able to work independently
• Positive attitude and good team player

What We Offer

• Friendly and supportive working environment
• Training and growth opportunities
• Include benefits: annual leave, medical, contractual bonuses, etc.
• Working hours: Mon–Fri, 9am-5.30pm