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Quality Engineer
Job summary
A manufacturing company located in Kulai, Johor, is seeking an Engineering professional to handle customer complaints and ensure quality improvement. The role requires a degree in Engineering and familiarity with Injection Moulding processes. Responsibilities include problem analysis, monitoring part statuses, and guiding QC supervisors. The successful candidate will engage directly with customers and management to improve service quality and operations.
Qualifications
- Candidate must possess at least Degree in Engineering.
- Knowledge in Injection Moulding process is preferable.
Responsibilities
- Follow up with customer complaints and services.
- Analyze problems and take corrective actions.
- Monitor and follow up on part status.
- Prepare and reply to countermeasure actions to customer.
- Verify all sales return and ODR activity.
- Prepare monthly quality improvement reports.
- Provide guidance specifications to QC supervisor.
- Follow up and monitor with production countermeasure replies.
Skills
Education
- Candidate must possess at least Degree in Engineering (Mechanical, Material, Mechatronics, Electrical & Electronics).
- Injection Moulding process knowledge preferable.
- Must be able to work at Senai, Johor.
- Follow up with customer complaint and services.
- Analysis the problem and take corrective action.
- Monitor and follow up part on hold status.
- Prepare and reply to countermeasure or improvement action to customer.
- Verify all the sales return and ODR activity.
- Prepare monthly quality improvement to management.
- Provide guidance spec to QC supervisor.
- Follow up and monitor with production countermeasure reply.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.