Customer Service jobs in Malaysia
Retail Customer Care Specialist
AEON
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Retail Customer Care Specialist
Job summary
A leading retail company in Iskandar Puteri is seeking a Customer Care Assistant. Responsibilities include providing excellent customer service, ensuring proper payment procedures, and managing complaints. Ideal candidates should have a pleasant personality, good communication skills, and a strong interest in retail. Education requirement includes at least SRP / PMR / SPM or equivalent. Attractive benefits include medical, EPF, annual bonuses, and opportunities for further studies. Training provided.
Benefits
Qualifications
- Applicants must have at least SRP / PMR / SPM / Certificate or Diploma.
- Must be Malasian or Permanent Resident status.
- Must be able to work during Public Holidays, weekends, and festive seasons.
Responsibilities
- Provide good service and be friendly to customers.
- Ensure that payments are processed in accordance with procedures.
- Provide information on the AEON Member Card.
- Handle customer complaints properly.
- Responsible for the exchange of goods and gifts.
- Maintain an attractive, energetic, and positive demeanor.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.