Sales and Operations Coordinator

TAISHIN GROUP; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading provider of financial solutions is seeking a Sales and Operations Coordinator in Selangor. In this full-time role, you will provide vital administrative and operational support for O2O sales processes. Key responsibilities include coordinating with O2O agents, managing sales data, and ensuring effective communication within teams. The ideal candidate will have at least 1 year of experience in sales support, good communication skills, and proficiency in Excel. Join a dynamic team dedicated to innovation and customer service.

Benefits

EPF, SOSCO, EIS

Monthly company dinner

Career growth opportunities

Stable role with hands-on exposure

Qualifications

• At least 1 year of working experience in administrative, operations, or sales support roles.
• Basic proficiency in Microsoft Excel and Google Sheets.
• Detail-oriented, responsible, and able to work independently.

Responsibilities

• Follow up on sales progress and ensure execution of O2O processes.
• Coordinate with O2O agents and monitor sales status.
• Handle data entry and maintain sales records.

Skills

Data organization

Good communication

Microsoft Excel

Multitasking

Tools

Google Sheets

Job description

Taishin Group Sdn Bhd is seeking a dynamic and organized Sales and Operations Coordinator to join our team in Kota Damansara, Selangor. In this full‑time role, you will provide vital administrative and operational support to our sales team, ensuring a seamless experience for our clients.

We are looking for a detail‑oriented and well‑organized O2O Sales & Operations Coordinator to support our Online‑to‑Offline (O2O) sales operations. This role acts as the main PIC for sales data management, coordination with O2O agents, and operational support across internal teams and retail stores.

Key Responsibilities

• Follow up on sales progress and ensure smooth execution of O2O processes
• Act as the main PIC to coordinate with O2O agents
• Monitor and update sales status, ensuring data accuracy at all times
• Assist in filling and tracking ad spending and campaign‑related data
• Manage and follow up on work‑related WhatsApp/communication groups
• Handle O2O sales and operations data key‑in, organization and updates (Sales list, tracking reports, performance data, ad spend records and more)
• Respond to basic customer enquiries via WhatsApp and ensure proper follow‑up
• Coordinate stock replenishment, returns and invoice‑related matters with internal teams
• Provide basic product and operational training to O2O agents and retail stores when required (Hishin)

Qualifications

• At least 1 year of working experience with administrative/operations/sales support background
• Basic proficiency in Microsoft Excel/Google Sheets
• Comfortable with data entry, data organization and tracking
• Good communication and coordination skills
• Able to multitask and handle all‑to‑all coordination work
• Detail‑oriented, responsible and able to work independently
• Experience in O2O, retail, FMCG or coordination roles will be an added advantage

Benefits

• EPF, SOSCO, EIS, Annual leave, Medical leave
• Monthly company dinner
• Young, supportive, friendly and fun working environment
• Career growth and opportunities in a growing brand
• Opportunity to learn and grow in O2O sales & operations
• Training will be provided, including product knowledge
• Stable role with hands‑on exposure to O2O operations
• Exposure to real hands‑on coordination with agents, stores and internal teams

About us

Taishin Group Sdn Bhd is a leading provider of financial and investment solutions in Malaysia. With a strong focus on innovation and customer service, we are dedicated to helping our clients achieve their financial goals. Join our team and be a part of our continued success.

Apply now to become our Sales and Operations Coordinator!