10,000+

Customer Service jobs in Malaysia

Multilingual SaaS & E-Commerce ERP Support Specialist

BIGSELLER TECHNOLOGY (MALAYSIA) SDN. BHD.

Puchong
On-site
MYR 100,000 - 150,000
9 days ago
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Guest Concierge & Booking Specialist

Guestonic Property Management Sdn Bhd

Kuala Lumpur
On-site
MYR 20,000 - 100,000
9 days ago

Guest-Focused Food Service Crew Member

MY US PIZZA SDN. BHD.(USAT)

Kuala Lumpur
On-site
MYR 20,000 - 100,000
9 days ago

Service Crew (Entry Level)

WILD CHILD SDN BHD

Iskandar Puteri
On-site
MYR 20,000 - 100,000
9 days ago

Branch Operations Lead – Logistics & Process Excellence

JT Express

Kuala Lumpur
On-site
MYR 100,000 - 150,000
9 days ago
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Brand Ambassador & Merch Lead - Retail & Events

Oriental Coffee International

Kuala Lumpur
On-site
MYR 20,000 - 30,000
9 days ago

Barista: Customer‑Focused Coffee + Career Growth

Berjaya Starbucks Coffee Company Sdn Bhd

Johor Bahru
On-site
MYR 20,000 - 100,000
9 days ago

Walk In Interview! Senior Customer Assistant (Empire City New Store)

Watsons

Petaling Jaya
On-site
MYR 20,000 - 100,000
9 days ago
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Indoor Water Filtration Sales Executive

Top Ten Lighting Sdn Bhd

Kuala Selangor
On-site
MYR 40,000 - 60,000
9 days ago

Water Solutions Sales Executive

Panda Eyes Sdn Bhd

Kuala Lumpur
On-site
MYR 20,000 - 100,000
9 days ago

Retail Store Lead - Brand Standards & Customer Experience

Store Position | Vans Ipoh Parade

Ipoh
On-site
MYR 100,000 - 150,000
9 days ago

Hotel Steward: Elevate Guest Experience & Cleanliness

Hilton

Selangor
On-site
MYR 20,000 - 100,000
9 days ago

Sales & Logistics Coordinator

IKA Works (Asia) Sdn Bhd

Rawang
On-site
MYR 100,000 - 150,000
9 days ago

Mandarin-Speaking Customer Success Lead

Growth Valley

Selangor
On-site
MYR 60,000 - 75,000
9 days ago

Senior Water Solutions Sales Executive

Onthego F&B Industry Sdn Bhd

Bandar Baru Salak Tinggi
On-site
MYR 100,000 - 150,000
9 days ago

Retail Sales Associate — Training & Sign-On Bonus

Pet Lovers Centre

Selangor
On-site
MYR 100,000 - 150,000
9 days ago

Water Filtration Sales Supervisor

3E Worldwide

Kuala Lumpur
On-site
MYR 100,000 - 150,000
9 days ago

SALES ASSISTANT

Koch Boutique

Seremban
On-site
MYR 20,000 - 100,000
9 days ago

Telemarketing Agent (Melaka)

VME Cooperate Sdn Bhd

Ayer Keroh
On-site
MYR 100,000 - 150,000
9 days ago

E-Commerce Operation Coordinator

WH RADIATOR & AUTO PARTS

Selangor
On-site
MYR 100,000 - 150,000
9 days ago

Brand-Driven Retail Sales Pro – Clienteling

Kate Spade

Selangor
On-site
MYR 20,000 - 100,000
9 days ago

Part-Time Retail Associate: Customer-Centric & Display

PERSOL

Kuala Lumpur
On-site
MYR 20,000 - 100,000
9 days ago

Assistant Store Manager | NIKE Klang Valley

GMG

Kuala Lumpur
On-site
MYR 200,000 - 250,000
9 days ago

Tukang Emas / Goldsmith – Kaharo Jewels

Kaharo Jewel

Selangor
On-site
MYR 100,000 - 150,000
9 days ago

Retail Associate (Mitsui)

adidas

Selangor
On-site
MYR 100,000 - 150,000
9 days ago

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Multilingual SaaS & E-Commerce ERP Support Specialist
BIGSELLER TECHNOLOGY (MALAYSIA) SDN. BHD.
Puchong
On-site
MYR 100,000 - 150,000
Full time
10 days ago

Job summary

A SaaS technology company in Puchong, Malaysia, is seeking a full-time Customer Service Representative. The candidate will respond to customer inquiries, troubleshoot technical issues, and maintain updated records in the CRM system. Excellent communication skills in English, Bahasa Malaysia, and Chinese are required, alongside a basic understanding of e-commerce principles. Benefits include EPF contributions and training opportunities. This role offers an opportunity to contribute to a supportive team environment.

Benefits

EPF
Training Provided
Medical Leave
SOCSO

Qualifications

  • Full-time office-based position.
  • Fluent in English, Bahasa Malaysia, and Chinese.
  • Ability to provide basic tech support.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat.
  • Troubleshoot basic technical issues related to the SaaS platform.
  • Document customer interactions in the CRM system.

Skills

Excellent communication skills in English
Interpersonal skills
Problem-solving
Basic understanding of e-commerce
Adaptability to new technologies

Tools

CRM systems
SaaS software
Job description
A SaaS technology company in Puchong, Malaysia, is seeking a full-time Customer Service Representative. The candidate will respond to customer inquiries, troubleshoot technical issues, and maintain updated records in the CRM system. Excellent communication skills in English, Bahasa Malaysia, and Chinese are required, alongside a basic understanding of e-commerce principles. Benefits include EPF contributions and training opportunities. This role offers an opportunity to contribute to a supportive team environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.