Retail Store Lead - Brand Standards & Customer Experience

Store Position | Vans Ipoh Parade; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global well-being company is seeking a Store Position in Ipoh, Perak. The role requires excellent customer service and product knowledge to assist customers. Candidates must have a minimum of 1-5 years of related experience depending on the position level. A good command of both English and Bahasa Malaysia is necessary, and applicants should be open to working retail hours, including weekends and holidays. Join a dedicated team to help enhance customer satisfaction.

Qualifications

• Highly motivated with good insight of customer service.
• Pleasant personality and professional conduct.
• Willing to work according to retail hours.

Responsibilities

• Assist customers with product knowledge and needs.
• Provide excellent service and inform customers of promotions.
• Ensure store aligns with brand guidelines.
• Achieve sales targets and manage stock inventory.

Skills

Customer service insight

Ability to work under pressure

Good command of English

Good command of Bahasa Malaysia

Education

SPM/O Level/STPM/A Level

Job description

A leading global well-being company is seeking a Store Position in Ipoh, Perak. The role requires excellent customer service and product knowledge to assist customers. Candidates must have a minimum of 1-5 years of related experience depending on the position level. A good command of both English and Bahasa Malaysia is necessary, and applicants should be open to working retail hours, including weekends and holidays. Join a dedicated team to help enhance customer satisfaction.