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Michael Page
A retail grocery company in Kuala Lumpur is looking for an experienced HR professional to manage payroll, recruitment, and training across its branches. The ideal candidate will have a Diploma or Degree in Human Resource or a related field, with at least 2–3 years of HR experience in the retail sector. Familiarity with Malaysia's Employment Act and statutory requirements is essential. The role requires good communication skills in English and Bahasa Malaysia, with the ability to work independently.
Manage attendance, OT, public holidays, rest days and shift allowances
Handle statutory contributions (EPF, SOCSO, EIS, PCB) and payroll reports
Maintain employee records, contracts, confirmation and resignation documents
Support audits and ensure compliance with Malaysia labour laws
Coordinate recruitment for store operations (cashiers, promoters, supervisors, fresh food staff, etc.)
Liaise with branch managers on manpower requirements and replacements
Arrange interviews, prepare offer letters and onboarding documents
Manage hiring of full-time, part-time and foreign workers (if applicable)
Coordinate onboarding and orientation programs for new joiners
Assist in planning, organizing, and scheduling training programs (customer service, SOP, safety, food handling, etc.)
Coordinate with internal trainers or external training providers when required
Track training attendance, effectiveness, and maintain up-to-date training records
Support employee performance improvement initiatives and internal promotion planning
Handle staff enquiries related to payroll, leave, benefits, and company policies
Support disciplinary processes, counselling, and basic grievance handling
Assist in implementing HR policies and standard operating procedures across branches
Work closely with Operations and Store Managers to support daily retail operations
Diploma / Degree in Human Resource, Business Administration or related field
Minimum 2–3 years HR experience, preferably in retail or supermarket industry
Familiar with payroll systems, shift work and retail manpower structure
Knowledge of Malaysia Employment Act and statutory requirements
Good communication skills in English and Bahasa Malaysia (Mandarin is an advantage)
Able to work independently and handle multiple branches
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.