HR Executive / Senior Executive

NSK Grocer; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A retail grocery company in Kuala Lumpur is looking for an experienced HR professional to manage payroll, recruitment, and training across its branches. The ideal candidate will have a Diploma or Degree in Human Resource or a related field, with at least 2–3 years of HR experience in the retail sector. Familiarity with Malaysia's Employment Act and statutory requirements is essential. The role requires good communication skills in English and Bahasa Malaysia, with the ability to work independently.

Qualifications

• Minimum 2–3 years HR experience, preferably in retail or supermarket industry.
• Able to manage multiple branches efficiently.
• Knowledge of statutory requirements related to payroll.

Responsibilities

• Process monthly payroll accurately and on time.
• Coordinate recruitment for store operations.
• Conduct training and development activities for staff.
• Handle staff enquiries related to payroll and benefits.

Skills

Communication skills in English

Ability to work independently

Familiarity with payroll systems

Knowledge of Malaysia Employment Act

Education

Diploma / Degree in Human Resource or related field

Job description

Process monthly payroll for branch and HQ staff accurately and on time

Manage attendance, OT, public holidays, rest days and shift allowances

Handle statutory contributions (EPF, SOCSO, EIS, PCB) and payroll reports

Maintain employee records, contracts, confirmation and resignation documents

Support audits and ensure compliance with Malaysia labour laws

2. Recruitment & Manpower Planning

Coordinate recruitment for store operations (cashiers, promoters, supervisors, fresh food staff, etc.)

Liaise with branch managers on manpower requirements and replacements

Arrange interviews, prepare offer letters and onboarding documents

Manage hiring of full-time, part-time and foreign workers (if applicable)

3. Training & Development

Coordinate onboarding and orientation programs for new joiners

Assist in planning, organizing, and scheduling training programs (customer service, SOP, safety, food handling, etc.)

Coordinate with internal trainers or external training providers when required

Track training attendance, effectiveness, and maintain up-to-date training records

Support employee performance improvement initiatives and internal promotion planning

4. Employee Relations & Operations Support (Based in Branch)

Handle staff enquiries related to payroll, leave, benefits, and company policies

Support disciplinary processes, counselling, and basic grievance handling

Assist in implementing HR policies and standard operating procedures across branches

Work closely with Operations and Store Managers to support daily retail operations

Job Requirements

Diploma / Degree in Human Resource, Business Administration or related field

Minimum 2–3 years HR experience, preferably in retail or supermarket industry

Familiar with payroll systems, shift work and retail manpower structure

Knowledge of Malaysia Employment Act and statutory requirements

Good communication skills in English and Bahasa Malaysia (Mandarin is an advantage)

Able to work independently and handle multiple branches