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Dynamics 365 Support Manager - Flexible Hours & Perks
Job summary
A consulting firm in Kuala Lumpur is seeking a proactive Support Manager to oversee operations for Microsoft Dynamics 365 Finance & Operations. This role involves leading the support team, managing client relationships, and ensuring high-quality service delivery. The ideal candidate will have a degree in Business or IT, 5+ years of relevant experience, and strong problem-solving and communication skills. Competitive salary, bonuses, and generous leave policy are offered alongside a supportive working environment.
Benefits
Qualifications
- 5+ years of experience in consulting, helpdesk, or project management.
- Strong understanding of Microsoft Dynamics 365 Finance & Operations or similar ERP.
- Proven experience managing a team and client relationships.
Responsibilities
- Lead and manage the Dynamics 365 support team.
- Oversee daily support operations, including ticket assignment.
- Maintain high levels of customer satisfaction through proactive communication.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.