A prominent educational institution in Bali is seeking an experienced IT Officer to oversee daily IT operations, ensure network security, and provide technical support. The ideal candidate should have a minimum of 2 years of experience, possess a Bachelor's degree in Information Technology, and demonstrate strong knowledge of IT systems and networks. This role offers excellent growth opportunities within a collaborative environment.
Qualificações
Minimum 2 years of working experience in IT.
Proven experience as an IT Officer or similar role.
Strong knowledge of security protocols.
Responsabilidades
Oversee day-to-day IT operations and manage security.
Provide technical support for software and hardware.
Implement IT policies and maintain documentation.
Conhecimentos
Knowledge of IT systems
Problem-solving skills
Communication skills
Formação académica
Bachelor Degree in Information Technology
Ferramentas
Windows servers
Linux servers
Virtualization technologies
Descrição da oferta de emprego
Responsibilities
Oversee the day-to-day operations of the organization's IT systems, manage network and system security, and provide technical support to ensure optimal performance.
Manage troubleshooting, implement new technologies, and ensure data security across the organization.
Make sure all users accounts are set up properly.
Ensure all equipment functions correctly.
Monitor the records of software licenses.
Investigate, diagnose and solve computer software and hardware faults.
Device management: maintain records including serial numbers for each device.
Ensure insurance for all devices.
Manage the claim procedures for any damaged or lost devices.
Technical Support: Provide timely and effective support for hardware, software, and network issues to all employees.
System Maintenance: Maintain and monitor IT systems, including servers, networks, and applications, to ensure functionality and efficiency.
Network Administration: Manage the organization's network, ensuring secure and reliable access to network resources.
Security Management: Implement and maintain security protocols to protect data and systems from threats; conduct regular security assessments and updates.
Hardware and Software Management: Install, configure, and maintain IT equipment such as computers, printers, routers, and switches; ensure all software is up-to-date and licensed.
Data Backup and Recovery: Oversee data backup procedures, ensuring data integrity and recoverability in the event of a failure.
IT Policies and Documentation: Develop and enforce IT policies, procedures, and documentation for system configurations, network mapping, and troubleshooting guides.
Vendor Management: Liaise with external vendors and service providers to acquire IT products and services, ensuring cost-effectiveness and quality.
Training and Support: Provide training and guidance to staff on using IT systems effectively and safely.
System Upgrades: Plan and execute system upgrades, migrations, and new technology implementations to support organizational growth and efficiency.
Provide technical assistance with computer hardware and software.
Perform hardware and software installations, configurations and updates as needed.
Education
Education Requirement Minimum Bachelor Degree (S1) in Information Technology, Computer Science, or related field.
Work Experience
Minimum 2 years of working experience.
Proven experience as an IT Officer, IT Support Specialist, or in a similar role.
Strong knowledge of IT systems, networks, and security protocols.
Proficiency in managing Windows and/or Linux servers, and understanding of cloud services.
Excellent problem-solving skills and ability to work under pressure.
Good interpersonal and communication skills to effectively support users and collaborate with team members.
Relevant certifications (such as CompTIA, Cisco, or Microsoft) are a plus.
Competency
Experience with virtualization technologies (e.g., VMware, Hyper-V).
Familiarity with database management and SQL.
Understanding of firewall management and data encryption.
Special Skills
In-depth knowledge of hardware and software.
Up-to-date knowledge of the latest IT and software trends.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.