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ofertas na Hsbc em Indonésia

Staff Universal Banker

HSBC

Surabaya ꦱꦸꦫꦧꦪ
Presencial
IDR 100 000 000 - 200 000 000
Há 6 dias
Torna-te num dos primeiros candidatos
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Staff Universal Banker
HSBC
Surabaya ꦱꦸꦫꦧꦪ
Presencial
IDR 100.000.000 - 200.000.000
Tempo integral
Há 6 dias
Torna-te num dos primeiros candidatos

Resumo da oferta

A global banking institution in Surabaya seeks a Staff Universal Banker to provide excellent customer service and operational support. This role involves introducing bank products, managing complaints, and conducting product promotions. Candidates must be Indonesian citizens, hold a Bachelor's degree, and possess good communication skills. Fresh graduates are welcome. The company fosters a culture of professional development and inclusivity.

Qualificações

  • Indonesia Citizen only.
  • Fresh graduates are welcome.
  • Having experience as Admin Staff would be an advantage.
  • Able to work under pressure.

Responsabilidades

  • Provide excellent service through bank services/products.
  • Perform operational duties and support functions.
  • Offer product promotions to customers.
  • Conduct cross sell to existing customers.
  • Provide digital product guidance.
  • Implement follow-up on customer-approved products.
  • Record and follow up on customer complaints.
  • Manage operational risk with customers.

Conhecimentos

Good communication skill
Proficiency in English
Computer literate

Formação académica

Bachelor Degree
Descrição da oferta de emprego

Some Careers Shine Brighter Than Others. If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer‑centric propositions and innovative and efficient distribution channels.

Staff Universal Banker
Responsibilities
  • To provide excellent service through introducing appropriate bank services / products to customers' queries.
  • To perform other operational duties and work as support function.
  • Offer a number of product promos and existing products directly to customers.
  • Conducting HSBC's cross sell product to existing customers.
  • Directs and informs the product digitally and provides technical guidance for accessing the system (digital).
  • Implement administrative follow‑up process on products approved by customers.
  • Record and follow up any complaints submitted by the customer.
  • Managing the operational risk in relation to activities and relationships with customers in accordance with prevailing rules and procedures.
Requirements
  • Indonesia Citizen only.
  • Bachelor DegreeFresh graduates are welcome.
  • Having experience as Admin Staff would be an advantage.
  • Good communication skillProficiency in English and Computer Literate.
  • Able to work under pressure.
You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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