Customer Service jobs in Indonesia

Job summary

A leading retail jewelry company in Indonesia is seeking a Store Manager to oversee store operations at Lippo Mall Aceh. Responsibilities include leading the team, achieving sales targets, ensuring customer satisfaction, and managing daily operations. The ideal candidate should have a Diploma III or Bachelor’s Degree, along with 3-5 years of experience in retail. Strong leadership and interpersonal skills are essential for success in this role, along with a customer-service orientation.

Qualifications

• Minimum 3-5 years of experience in retail operations or a leadership role.
• Proven track record in achieving sales targets and managing a team.
• Able to handle high-pressure environments and customer complaints.

Responsibilities

• Lead and motivate the store team to achieve goals.
• Create and execute sales strategies.
• Monitor daily operations and inventory management.
• Provide exceptional customer service and resolve issues.
• Manage staff scheduling and performance evaluations.