Client Relation

PT Sukses Uchi Nawa; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A creative fitness studio in Jakarta Utara is looking for a dedicated individual to manage studio cleanliness and member databases. Responsibilities include ensuring a hygienic environment, coordinating with the Finance Department for reports, and assisting in sales efforts for membership packages. Candidates should have at least one year of experience in sales or customer service, good communication skills, and be familiar with MS Office and Google applications. Fresh graduates are encouraged to apply.

Qualifications

• Minimum 1 year working experience in sales, marketing, or customer service.
• Fresh graduates are welcome to apply.
• Good communication and familiarity with MS Office and Google services.

Responsibilities

• Ensure studio cleanliness before every class.
• Manage member and instructor databases accurately.
• Coordinate daily reports with the Finance Department.
• Support the Studio Manager in selling membership packages.

Skills

Sales experience

Customer service

Communication skills

MS Office

Google Docs

Google Sheets

Job description

Responsibilities

• Make sure studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness.
• Manage Member Database and Instructor Database with 100% accurate, complete and easy to find.
• Manage and record properly stock items, merchandise, welcome packages.
• Keeping tools and equipment in the proper place and easy to find.
• Daily coordinated with the Account and Finance Department for daily reports in the Studio.
• Support Studio Manager to selling membership packages.
• Perform Daily report, weekly report and monthly report.

Requirements

• Minimum 1 year working experience as sales / marketing / customer care / customer service / client relations, fresh graduates are welcome.
• Willing to shift (morning & afternoon).
• Have responsibility, initiative, and empathy.
• Have good communication, familiar with MS Office / Google Docs/ Google Sheet.

Placement: Sunter