A leading consultancy firm in Semarang is seeking an experienced Application Support Engineer. The role involves troubleshooting and resolving issues in critical business systems, collaborating with teams, and enhancing system performance. Ideal candidates should have advanced proficiency in Application Remediation and excellent technical support skills.
As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems.
Advanced proficiency in Application Remediation is required. Expert level of proficiency in IT Troubleshooting is recommended. Engineering Support proficiency is suggested. Develop and implement innovative strategies for application remediation. Collaborate with cross-functional teams to enhance system performance. Provide technical support and guidance to end-users. Conduct regular system audits to ensure optimal functionality.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.