Typing-Jobs in Indonesien

Responsibilities

• Provide timely support to customers through available communication digital channels (email and chat).
• Identify and escalate priority issues through proper channels.
• Assist customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
• Meet all key performance indicators set by the company and client.
• Work with other team members in identifying better ways to provide customer support.

Qualifications

• Minimum D3 or bachelor's degree from all majors.
• Good written and verbal communication skills in English (will be tested during the recruitment process).
• Fresh graduates are welcome to apply.
• Flexible for 24-hour shifting schedule and changes along with in.
• Strong problem-solving skills and demonstrated multi-task capabilities.
• Preferably with a typing speed of at least 50 words per minute.
• Fast learner and independent to work in multi-LOB (email and live chat).