10,000+

Human Resource Management jobs in United Kingdom

Real-Time Workforce Optimization Analyst

Restoration Hardware

Reading
On-site
GBP 80,000 - 100,000
2 days ago
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Duty Manager - 24h/wk, Lead Hotel Team, Growth Path

Premier Inn

Taunton
On-site
GBP 40,000 - 60,000
2 days ago
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Chief Operating Officer (COO)

Principal Medical Ltd

Bicester
On-site
GBP 70,000 - 90,000
2 days ago
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People Experience Lead | Hybrid, Growth & Belonging

The IG Group

City Of London
Hybrid
GBP 40,000 - 60,000
2 days ago
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Real-Time Analyst

Restoration Hardware

Reading
On-site
GBP 80,000 - 100,000
2 days ago
Be an early applicant
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Knowledge Exchange & Impact Officer

Liverpool School of Tropical Medicine

Liverpool
On-site
GBP 30,000 - 40,000
2 days ago
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Senior HRBP: 12-Month Maternity Cover & Strategy

Amazon.com, Inc

Doncaster
On-site
GBP 50,000 - 70,000
2 days ago
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Service Manager

Autism Plus

West Carr
On-site
GBP 30,000 - 40,000
2 days ago
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Employee Relations Specialist

Teleperformance SE

Liverpool
On-site
GBP 30,000 - 45,000
2 days ago
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Employee Relations Specialist - Remote

Teleperformance SE

Nottingham
Remote
GBP 35,000 - 50,000
2 days ago
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Commercial Finance Director

OCS Group Limited

Ipswich
On-site
GBP 80,000 - 120,000
2 days ago
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Procurement Lead

Saffery Llp

Manchester
Hybrid
GBP 70,000 - 90,000
2 days ago
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Employee Relations Specialist - Remote

Teleperformance SE

Leicester
Remote
GBP 35,000 - 45,000
2 days ago
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S25-445 EFM People Support Officer (LC8)

Lancashire Constabulary

Preston
On-site
GBP 30,000 - 40,000
2 days ago
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Recruitment Advisor | 12-month FTC

Howden Joinery Ltd

Howden
Hybrid
GBP 40,000 - 50,000
2 days ago
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Leisure Assistant (lifeguard)- BCP Leisure (Multiple Roles)

BCP Council

Poole
On-site
GBP 27,000
2 days ago
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Service Line Leader

Hertfordshire Partnership University NHS Foundation Trust

Welwyn Garden City
On-site
GBP 50,000 - 70,000
2 days ago
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Site Manager

Vistry Homes Ltd

East Devon
On-site
GBP 45,000 - 65,000
2 days ago
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Part Time Occupational Health Technician

KP Snacks

Hyde Ash
On-site
GBP 35,000 - 45,000
2 days ago
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Head of Communications, UK&E (FTC)

Serco Group Plc

Metropolitan Borough of Solihull
On-site
GBP 125,000 - 150,000
2 days ago
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Teacher of Physics

Worth School

Worth Abbey
On-site
GBP 33,000 - 56,000
2 days ago
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Workplace Manager

Paramount Pictures

Camden Town
On-site
GBP 40,000 - 60,000
2 days ago
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Deputy Headteacher - Quality of Education

The Holden School

Plank Lane
On-site
GBP 60,000
2 days ago
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Occupational Health Advisor: Nurse, Wellbeing & Safety

KP Snacks

Hyde Ash
On-site
GBP 35,000 - 45,000
2 days ago
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Teacher of Maths

Bradley Stoke Community School

Bradley Stoke
On-site
GBP 30,000 - 40,000
2 days ago
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Facilities Management jobsHuman Resources Advisor jobsManagement Accountant jobsEvent Management jobsHuman Resource Business Partner jobsManagement Assistant jobsManagement And Operations jobsChange Management jobsChange Management Manager jobsHuman Resouces jobs
Real-Time Workforce Optimization Analyst
Restoration Hardware
Reading
On-site
GBP 80,000 - 100,000
Full time
2 days ago
Be an early applicant

Job summary

A luxury home furnishing company in Reading is seeking a Workforce Optimization Real-Time Analyst to join its Customer Experience Team. The ideal candidate will have over 2 years of experience in workforce management, focus on enhancing service quality, and strong analytical skills. Responsibilities include monitoring inbound traffic, staffing adjustments, and conducting root cause analyses to optimize performance. This role offers a dynamic work environment where creative problem-solving is valued.

Qualifications

  • 2+ years of experience in a Real-Time Analyst or Workforce Management role.
  • Outstanding ability to listen, anticipate, and respond to customer needs.
  • Proven ability to convey complex concepts in a simplified manner.

Responsibilities

  • Monitor real-time inbound traffic and staffing adjustments based on variables.
  • Leverage reports to identify trends in call volume.
  • Conduct root cause analysis for better forecasting.

Skills

Real-Time Analysis
Data Interpretation
Cross-Functional Collaboration
Communication
Workforce Management Software

Tools

Talkdesk
Verint
Job description
A luxury home furnishing company in Reading is seeking a Workforce Optimization Real-Time Analyst to join its Customer Experience Team. The ideal candidate will have over 2 years of experience in workforce management, focus on enhancing service quality, and strong analytical skills. Responsibilities include monitoring inbound traffic, staffing adjustments, and conducting root cause analyses to optimize performance. This role offers a dynamic work environment where creative problem-solving is valued.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.