Workplace Manager

Paramount Pictures; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major film studio in Camden Town is seeking a Workplace Manager to oversee soft services operations, ensuring compliance, sustainability, and effective service delivery. The role involves managing budgets and third-party contracts, coordinating events, and liaising with various stakeholders. Candidates should have proven facilities management experience, excellent communication skills, and a passion for fostering an inclusive workplace culture. This position offers attractive compensation and numerous benefits, making it a rewarding opportunity within a dynamic team.

Benefits

Attractive compensation and benefits

Generous paid time off

Opportunities for engagement events

Qualifications

• Proven experience of working as part of a Facilities Management/Real Estate team.
• Experience managing 3rd party contracts and budgets.
• 2+ years in a managerial capacity.

Responsibilities

• Support EHS compliance and sustainability initiatives.
• Coordinate internal events and manage third-party contracts.
• Assist with budget tracking and procurement processes.

Skills

Facilities Management experience

Contract management

Budget management (OPEX/CAPEX)

Project management

Excellent communication

Relationship building

Detail orientation

Problem-solving

Education

Facilities Management qualification (IWFM, RICS, CPD)

IOSH Managing Safety or NEBOSH qualification

Tools

MS Office Suite (Word, Excel, PowerPoint)

SAP

Job description

The Workplace Manager will support the effective delivery of all soft services operations including EHS compliance, events management, third party contract management, procurement, office moves, projects, asset management, GRE communications, landlord liaison, building fabric and equipment maintenance. Paramount's aim is to provide an inclusive and exceptional workplace experience for all employees. This role will be responsible for ensuring that the services provided reflect the needs of the business and actively represent and promote Paramount's company values. This role will focus on customer‑centric solutions, developing excellent relationships, seeking to understand requirements and exceeding expectations.

Responsibilities

• Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance.
• Active involvement in Paramount's sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered.
• Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements.
• Monitor, review and develop third party contracts for the following services:
  • Reception, concierge and helpdesk
  • Cleaning, waste management and pest control
  • Staff catering, hospitality and events
  • Mail and couriers
• Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value.
• Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission.
• Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery.
• Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency.
• Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate.
• Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources.
• Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling.
• Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives.
• Mentor and develop the Workplace Coordinators, through day‑to‑day guidance and direction, 1:1 review sessions and continuous feedback.
• Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required.
• Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required.
• Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord's demise.
• Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities.
• Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong 'One Team' ethos.

Qualifications

• Proven experience of working as part of a Facilities Management/ Real Estate team.
• Proven experience of managing 3rd party contracts.
• Proven experience of managing OPEX and CAPEX budgets.
• Proven experience of managing projects.
• Proven experience of managing direct report staff.
• Excellent communication skills, both written and verbal.
• Ability to build effective relationships at all levels.
• Detail orientated, excellent prioritisation ability and strong organisation skills.
• Flexible with the ability to work under pressure and to tight deadlines.
• Enthusiastic but calm under pressure, with a common‑sense approach.
• Committed, reliable and capable of working well both independently and as part of a team.
• Ability to deal with confidential information discreetly.
• Strong interpersonal skills and good team player.
• Highly motivated, committed and enthusiastic.
• Creative problem‑solving ability.

Training

• 2 years+ experience in a managerial capacity.
• Formal Facilities Management qualification such as IWFM, RICS, CPD.
• IOSH Managing Safety or NEBOSH qualification.
• Proficient user of MS Office, Word, Excel, PowerPoint, SAP.

Benefits

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams.
• Opportunities for both on‑site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on‑screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.