Customer Experience jobs in Deutschland

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The American Express payment network processes and authorizes millions of card transactions daily. This network is the critical backbone for all American Express payment transactions and is built upon real-time, low latency & highly available components. We design, develop & deliver secure services for both the core payment platforms & customer-facing services.

As a Software Engineer, you’ll help to build world-class software through consistent development practices (tools, common components, and documentation). You’ll contribute to the design, development, troubleshooting, debugging, evaluation, modification, deployment, and documentation of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user applications.

• Building software to expected quality and standards using distributed enterprise frameworks.
• Participating in code, test & other quality reviews
• Debugging basic software components and identifying code defects for remediation.
• Enabling the deployment, support, and monitoring of software across test, integration, and production environments.
• Automating deployments in test and production environments.
• Scaling applications based on demand projections.

• Proven years of software development experience in a professional environment and/or comparable experience with the following:
• Hands-on Java application design, software development, and automated testing (Java 11 and higher).
• Intermediate knowledge of basic infrastructure technologies and components.
• Familiarity with application containers based on Spring, Vert.x or equivalent.
• Familiarity with Cloud services including DevOps concepts and CI/CD tools.
• Experience with Event-driven/Micro-services architecture for high-availability/distributed systems.
• Experience using Spring Framework, JUnit, GitHub, Microservices, Splunk, and APIs.
• Experience with Test-driven development and unit testing frameworks.
• Proficient understanding of code versioning tools (Git) and build tools Maven or Gradle.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.