Logistics Coordinator

Purple Husky Inc.; Wrexham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a logistics coordinator, where you will play a vital role in ensuring timely deliveries and excellent customer satisfaction. This position offers a dynamic work environment with opportunities for internal promotion and a strong emphasis on employee satisfaction. You will manage delivery logistics, handle customer returns, and liaise with various stakeholders to resolve issues efficiently. Enjoy a supportive team atmosphere and a fantastic benefits package, including generous holidays and a monthly bonus. If you thrive in a fast-paced setting and have a passion for logistics, this is the perfect opportunity for you.

Benefits

26 days holiday plus bank holidays

Company bonus paid monthly

Early finish on Fridays

Qualifications

• Experience in logistics coordination or a similar role.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Manage daily delivery reports and ensure timely deliveries.
• Liaise with couriers and internal departments for issue resolution.

Skills

Logistics Coordination

Customer Service

Teamwork

Attention to Detail

Communication Skills

Tools

CRM Systems

Courier Web Portals

Job description

We are seeking an experienced logistics coordinator for a well-established and ever growing business based on the Wrexham Industrial Estate. Work for a market leader in the UK who have extremely high standards in terms of product, customer experience and employee satisfaction. You will be working for a business who pride themselves on internal promotion and rewarding and celebrating success

You will be accountable for arranging deliveries and collections using a list of approved sub contractors and specialist couriers.

Responsibilities

Running the daily delivery reports and plan and administer the deliveries to ensure that deliveries are delivered on dates agreed to customer satisfaction.

Daily actioning of customer returns via CRM and the return portal

Accurately book the returns based on information contained within the system

Identify issues with deliveries and collections that require resolution and proactively liaise with couriers, customers and internal departments to action resolution.

Preparation of Despatch documentation.

Liaising with couriers, arranging deliveries/collections utilising courier web-based portals.

Arranging returns through the CRM system.

Obtaining PODs from carriers.

Liaising with couriers to obtain quotes for deliveries and collections.

The right person

Should have experience in a similar role

Will have strong team working skills and the ability to work in a busy fast paced environment

Must have experience with third part couriers and contractors ideally using web based portal

Will have a strong attention to detail with excellent communication skills

In return you will work Monday Friday days with an early finish on a Friday, 26 days holidays plus bank holidays plus a fantastic range of benefits and a company bonus paid monthly.