Customer Care Manager jobs in United Kingdom

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up‑to‑date and accurate at all times in order to meet business needs
• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know‑how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results‑driven, fast‑paced and challenging environment; you have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others
• Able to demonstrate the ability to problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi‑tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.