Content Manager jobs in United Kingdom

“I’m working with world class software that has global impact.”

Legal Content Specialist, Battersea office

• Permanent, full-time, hybrid
• Work for a Culture that values its Employees

About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring, and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you’ll find yourself in good company here.

Meet the Content team
Our Content team are the local, regional, and global professionals reassuring clients that our software isn’t just cutting edge – it’s world class too. Responsible for maintaining LEAP’s global standards of care and expertise, the team harnesses a deep and complex understanding of the intricacies of law across jurisdictions and over time – ensuring LEAP’s output is always current, compliant, and appropriate.

From database design to document management and legal research, you’ll turn an encyclopaedic knowledge of the law into a more streamlined and automated global LEAP experience. As a result, LEAP helps law firms help people and make a real difference.

What you'll do

• Research forms, legislation, and legal processes relevant to LEAP matter types, tables, dates, and forms
• Ensure the compliance of forms, automation, and database changes with legal processes
• Ensure the consistency and quality of Content released with Global Content Standards
• Build strong relationships with clients and internal teams to improve LEAP Matter types and legal forms
• Evaluate cases and change requests received from clients
• Provide ongoing training to the Operation teams, ensuring teams are always up to date with new Content releases
• Build knowledge and understanding of the Content tools, applications, and document automation technology used by technical team members and use them to shape your work
• Work closely with Content Database Designers and Content Developers to continually improve matter types, tables, and layouts for LEAP clients across areas of law and help shape the user requirements for complex forms or tables
• Work closely with the Form’s team to continually improve the automation and functionality of legal forms
• Keep up with current developments and trends in areas of expertise

What you'll bring

• 2 - 5 years’ experience working in an English law firm with experience in at least Conveyancing, Personal Injury or Litigation areas of law
• A Law degree
• Experience with case management systems
• An understanding of the small law firm’s culture & expectations
• Excellent organisational skills
• Excellent communication skills (both written and verbal)
• Strong analytical and problem-solving skills
• Experience balancing competing priorities and shifting deadlines
• Ability to work well independently and within a collaborative team environment
• A strong understanding of Microsoft software (most importantly Word and Excel)
• A willingness to learn new technology and skills in a variety of ways: documentation, videos, peer learning, or in-person sessions, through experience, and by giving things a go

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some but not all of the requirements above, we encourage you to still submit your application.

What you'll get

On top of a competitive salary, we also offer an excellent benefits package:

• LEAP pays 8% of your salary into your pension
• Private health insurance, including optical and dental
• £80 a month gym contribution
• Life insurance cover
• Employee Assistance Program
• Generous Professional Development Fund
• Enhanced parental leave
• PerkBox membership
• Cycle to work scheme
• 25 days holiday (plus 8 bank holidays)
• Work anniversary rewards
• Paid time off to give blood
• Volunteer day – We offer 1 day per year for a charity of your choice
• Free healthy breakfast, light lunch, snacks
• A dog friendly office

Life at LEAP
LEAP is all about impact, growth, and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership, and so much more.

We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture, and we’re committed to empowering LEAPsters with resources and ongoing support. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad.

Explore the role further
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Life at LEAP

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