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Floor Supervisor: Lead Service & Team Excellence
Zusammenfassung
A renowned food and beverage organization is seeking a Floor Supervisor for their Dubai location at The Dubai Mall. The role involves managing customer interactions, overseeing staff performance, and ensuring adherence to operational standards. Candidates should have a Technical Degree in Food and Beverage or Hospitality Management and possess 3-4 years of experience in F&B operations. This position emphasizes teamwork, customer focus, and decision-making abilities.
Qualifikationen
- 3-4 years of experience in F&B operations, with 1 year in a supervisory role.
Aufgaben
- Handle customers' bill payments and deal with complaints.
- Oversee work done by staff and ensure adherence to preparation techniques.
- Greet customers and assist them in their selections.
- Participate in monthly inventory for all brand equipment.
- Ensure proper uniform and personal hygiene at all times.
Kenntnisse
Ausbildung
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