In-Room Dining F&B Supervisor | Guest Experience

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel group in the UAE is seeking a F&B Supervisor for their Room Service team. The role involves supervising staff, handling guest complaints, managing cash procedures, and ensuring excellent service standards. Candidates should possess great communication skills, a warm personality, and a passion for food. The position offers competitive salary and benefits, alongside opportunities for professional growth in a dynamic workplace.

Benefits

Competitive salary

Room discounts

Training opportunities

Qualifications

• Ideally, 2 years of experience in a similar role from a luxury property.
• Proven ability to communicate effectively.
• Experience in supervising staff and handling complaints.

Responsibilities

• Conduct shift briefings and ensure operational requirements are known.
• Resolve and log complaints during shifts.
• Supervise cash handling and banking procedures.
• Train and schedule employees in the outlet.

Skills

Great communication skills

Ability to work in a team

Warm and inviting personality

Ability to think calmly under pressure

Willingness to learn

Passion for food

Basic organisation skills in restaurant operation

Job description

A leading hotel group in the UAE is seeking a F&B Supervisor for their Room Service team. The role involves supervising staff, handling guest complaints, managing cash procedures, and ensuring excellent service standards. Candidates should possess great communication skills, a warm personality, and a passion for food. The position offers competitive salary and benefits, alongside opportunities for professional growth in a dynamic workplace.