Guest Relations & Communications Supervisor

Nathan & Nathan Human Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A well-established property management company in Dubai seeks a Client Support Supervisor to lead the communications team. The ideal candidate should have a strong background in hospitality, excellent management skills, and the ability to handle guest relations effectively. This role requires exceptional communication and multitasking abilities. The successful applicant will work in a dynamic environment, focusing on maintaining high service standards and improving guest satisfaction.

Qualifications

• Solid background in hospitality and guest relations.
• Experience in managing and leading teams.
• Excellent verbal and written communication skills.

Responsibilities

• Supervise guest relations team to maintain performance standards.
• Oversee all guest-facing communications for clarity and professionalism.
• Resolve escalated guest inquiries efficiently.

Skills

Verbal communication

Written communication

Organizational skills

Team management

Multitasking

Tools

CRM platforms

MS Office Suite

Job description

A well-established property management company in Dubai seeks a Client Support Supervisor to lead the communications team. The ideal candidate should have a strong background in hospitality, excellent management skills, and the ability to handle guest relations effectively. This role requires exceptional communication and multitasking abilities. The successful applicant will work in a dynamic environment, focusing on maintaining high service standards and improving guest satisfaction.