Floor Supervisor - Lead Service & Team Excellence

Azadea Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in the United Arab Emirates is seeking a Floor Supervisor to manage customer service and oversee staff operations. The ideal candidate will have a technical degree in Food and Beverage or Hospitality Management and 3 to 4 years of experience in F&B operations. Key responsibilities include managing bill payments, ensuring customer satisfaction, and adhering to brand standards. This role offers an opportunity to develop leadership skills in a dynamic environment.

Qualifications

• 3 – 4 years of experience in F&B operations, out of which 1 year in a similar supervisory role.

Responsibilities

• Handle customers' bill payments and deal with any complaints.
• Oversee work done by all staff members and ensure adherence to preparation techniques.
• Participate in achieving the organization’s goals and targets.

Skills

Teamwork

Commercial Understanding

Customer Focus

Decision Making

Initiative

Developing and Motivating Others

Education

Technical Degree in Food and Beverage or Hospitality Management

Job description

A leading hospitality company in the United Arab Emirates is seeking a Floor Supervisor to manage customer service and oversee staff operations. The ideal candidate will have a technical degree in Food and Beverage or Hospitality Management and 3 to 4 years of experience in F&B operations. Key responsibilities include managing bill payments, ensuring customer satisfaction, and adhering to brand standards. This role offers an opportunity to develop leadership skills in a dynamic environment.