Jobs at Mastercard in Malaysia

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Vice President, Product Management, Credit

Mastercard is seeking a strategic and visionary leader to head Product Management for Consumer Credit Cards across Eastern Europe, Middle East, and Africa (EEMEA). This role is central to driving innovation, market leadership, and customer‑centric delivery in one of the most diverse and high‑potential regions globally.

As Vice President, you will lead a high‑performing team to shape Mastercard’s credit card portfolio, build strategic partnerships, and deliver differentiated solutions across key consumer segments—such as affluent, travel‑savvy, and everyday spenders. You will be responsible for accelerating growth, enhancing profitability, and positioning Mastercard as the preferred credit card brand in the region.

You will drive ideation conception, business plan development, research and validation of ideas and implementation of new programs and features that support the MasterCard offering.

• Develop and execute tailored product strategies for:
  • Affluent Lifestyle Propositions: Curate premium product propositions, experiences, offers and benefits, and exclusive benefits for high‑net‑worth individuals.
  • Travel Category Leadership: Launch and scale travel‑centric products with aim to create value for frequent travelers.
  • Everyday Benefits Products: Design mass‑market offerings that deliver everyday value through cashback, rewards, and utility‑based features in partnership with right partners.

• Lead the end‑to‑end product lifecycle—from ideation and design to launch and optimization.
• Drive rapid execution of new initiatives with agility and precision.
• Stay ahead of consumer trends and competitive dynamics to deliver market‑leading innovations.

• Build and manage strategic relationships with issuers, fintechs, travel and lifestyle partners, and digital platforms.
• Co‑create differentiated solutions that unlock new growth opportunities and enhance customer engagement.

• Champion customer‑centricity in product development and delivery.
• Ensure Mastercard credit products deliver superior value, convenience, and engagement across all segments.

• Develop and execute strategies to gain market share and establish Mastercard as the top‑of‑wallet choice.
• Monitor competitive landscape and respond with bold, differentiated offerings.

• Manage product performance, pricing, and profitability across diverse markets.
• Optimize portfolio mix and drive sustainable growth through data‑driven insights.

• Influence and align cross‑functional teams across sales, marketing, operations, and technology.
• Foster collaboration to deliver integrated go‑to‑market success.

• Lead, mentor, and grow a diverse team of product managers across the region.
• Build a culture of innovation, accountability, and high performance.

• 15+ years of experience in product management, preferably in consumer credit cards or financial services.
• Proven success in leading regional portfolios and launching segment‑specific products.
• Strong strategic thinking, commercial acumen, and execution capabilities.
• Deep understanding of consumer behavior, payments innovation, and competitive dynamics in EEMEA.
• Exceptional stakeholder management and leadership skills.
• Bachelor’s degree required; MBA or equivalent preferred.

• Be part of a global technology company transforming the way the world pays.
• Lead innovation in one of the most exciting and fast‑growing regions.
• Work with passionate teams and world‑class partners to shape the future of consumer finance.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.