Restaurant Floor Supervisor - Guest Experience Leader

Azadea Group; Al Jimi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading lifestyle retail company is seeking a Floor Supervisor to manage daily operations, ensure brand standards, and provide exceptional customer service. Responsibilities include training staff, conducting inventories, and maintaining hygiene standards. Ideal candidates have a technical degree in Hospitality Management and 3-5 years of relevant experience. Fluency in English is essential, and Arabic is a plus. This role offers the opportunity to excel in a dynamic environment in Abu Dhabi.

Qualifications

• Three to five years of experience in F&B operations or similar role.

Responsibilities

• Ensure adherence to opening and closing procedures.
• Conduct monthly inventory tasks.
• Maintain uniform and hygiene standards.
• Help achieve organizational goals.
• Greet customers and support their experience.
• Handle customer inquiries and bills.
• Delegate tasks and oversee staff.
• Monitor staff adherence to preparation techniques.

Skills

Fluency in English

Fluency in Arabic

Proficiency in MS Office

Customer Focus

Directs Work

Ensures Accountability

Communicates Effectively

Situational Adaptability

Education

Technical degree in Hospitality Management or related field

Job description

A leading lifestyle retail company is seeking a Floor Supervisor to manage daily operations, ensure brand standards, and provide exceptional customer service. Responsibilities include training staff, conducting inventories, and maintaining hygiene standards. Ideal candidates have a technical degree in Hospitality Management and 3-5 years of relevant experience. Fluency in English is essential, and Arabic is a plus. This role offers the opportunity to excel in a dynamic environment in Abu Dhabi.