Floor Supervisor: Lead Service & Team Excellence

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned food and beverage organization is seeking a Floor Supervisor for their Dubai location at The Dubai Mall. The role involves managing customer interactions, overseeing staff performance, and ensuring adherence to operational standards. Candidates should have a Technical Degree in Food and Beverage or Hospitality Management and possess 3-4 years of experience in F&B operations. This position emphasizes teamwork, customer focus, and decision-making abilities.

Qualifications

• 3-4 years of experience in F&B operations, with 1 year in a supervisory role.

Responsibilities

• Handle customers' bill payments and deal with complaints.
• Oversee work done by staff and ensure adherence to preparation techniques.
• Greet customers and assist them in their selections.
• Participate in monthly inventory for all brand equipment.
• Ensure proper uniform and personal hygiene at all times.

Skills

Teamwork

Commercial Understanding

Customer Focus

Decision Making

Initiative

Developing and Motivating Others

Education

Technical Degree in Food and Beverage or Hospitality Management

Job description

A renowned food and beverage organization is seeking a Floor Supervisor for their Dubai location at The Dubai Mall. The role involves managing customer interactions, overseeing staff performance, and ensuring adherence to operational standards. Candidates should have a Technical Degree in Food and Beverage or Hospitality Management and possess 3-4 years of experience in F&B operations. This position emphasizes teamwork, customer focus, and decision-making abilities.