English As A Second Language Teacher jobs in United Arab Emirates
Guest Service Agent
Fairmont Hotels & Resorts
Principal Territory Lead East
Stryker
Digital Services Sales Support MEA/EAP
Umdasch Group - Production
Discover more opportunities than anywhere else. Find more jobs nowSales & Bid Manager
Atkins Realis
Territory Lead Trauma & Extremities
Stryker Group
Emirati Talent
Driven Properties
Connect with headhunters to apply for similar jobsBIM Coordinator
SNC-Lavalin Fayez Engineering
Operations Support Executive - dubizzle Cars
dubizzle
Construction Project Manager
A Leading Company In UAE
Territory Lead, Sports Medicine - Dubai
Stryker
Senior Copywriter
Concentrix
Lead Design Engineer (Piping)
ArchirodonGroup
Territory Lead Trauma & Extremities
Stryker
Project Technical Engineer
Hitachi Vantara Corporation
Senior Floor Manager - High-Volume Dining & Experience
2coms
Sales Operations & Support Senior Analyst
Vertiv
Graduate Urban Planner
Atkins Realis
25. Assistant/Associate Professor in Economics
American University of Ras Al Khaimah
Health & Safety Officer - Rabdan Charter School
Aldar Education
Guest Service Agent
Job summary
A premier hospitality company in Abu Dhabi is seeking a Guest Service Agent to ensure guests have a memorable experience. Responsibilities include welcoming guests, managing the front desk operations, and maintaining high-quality service throughout their stay. The successful candidate will have a service-focused personality, bilingual language skills in English and Arabic, and experience working with property management systems. This role provides an opportunity to be part of a diverse and inclusive team.
Qualifications
- Experience in a customer service role, preferably in hospitality.
- Ability to anticipate guest needs and handle complaints effectively.
- A minimum relevant experience in the hotel industry is required.
Responsibilities
- Welcome guests and ensure a memorable experience from arrival to departure.
- Maintain cashier float and ensure accurate daily reporting.
- Contribute to guest satisfaction by providing high-quality service.
- Encourage guest loyalty through personalized relationships.
- Keep the front desk area clean and orderly at all times.
Skills
Education
Tools
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning,tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.
- Welcomes guests and takes care of them from their arrival through to departure
- Maintain cashier float and ensure accurate daily report of all money received
- Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
- Helps meet the department's quantitative targets through his/her sales efforts
- Helps encourage guest loyalty by developing friendly, personalized relationships
- Ensures that administrative procedures never take priority over guest relations
- Anticipates guests' needs and takes them into consideration
- Deals swiftly, efficiently and sensitively to guest complaints and follows through
- Ensure front desk work area is kept clean and in an orderly state at all time.
- Service focused personality is essential; experience is an asset.
- Prior experience working with Opera & PMS or a related system.
- Fluency in English & Arabic.
- Bachelors or diplomas/certifications arerequired.
- Relevant experience is a must with in Hotel industry.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.