Service & Sales Engineer

Grundfos; Dubai; On-site; AED 100,000 - 130,000; Full time

Job summary

A global manufacturing company is looking for a Service and Sales Engineer in Dubai to drive service sales and provide technical support to clients. The role involves applying technical insights, conducting market research, and collaborating with teams for seamless customer experience. Candidates should have a bachelor’s degree in Mechanical Engineering and at least 3 years of experience in service sales. Fluency in English is required, with a focus on customer relationships and technical solutions. Join a collaborative team committed to innovation and sustainability.

Qualifications

• Minimum 3 years of proven experience in service sales within a manufacturing environment.
• Exposure to the pumps industry is a plus.
• Fluent in English both spoken and written.

Responsibilities

• Apply technical and customer insights to identify and sell service solutions.
• Prepare quotations, negotiate pricing and follow up on sales to close deals.
• Conduct market research and develop strategies to expand service offerings.

Skills

Presentation skills

Negotiation skills

Interpersonal skills

Customer-focused attitude

Education

Bachelor’s degree in Mechanical Engineering or related field

Job description

Were Hiring: Service and Sales Engineer

Location: Dubai, United Arab Emirates Company: Grundfos
Employment Type: Full-time

Are you a technically skilled customer-focused professional with a passion for driving service sales and building lasting client relationships? Grundfos is looking for a Service and Sales Engineer to join our dynamic team and help us deliver high-value service and after‑sales solutions to our customers.

What You’ll Do

As a Service and Sales Engineer you will:

• Apply technical and customer insights to identify and sell service solutions.
• Proactively seek new business opportunities and drive service sales across markets and industries.
• Prepare quotations, negotiate pricing and follow up on sales to close deals.
• Collaborate with sales service Backoffice logistic teams to ensure seamless customer experience.
• Conduct market research and develop strategies to expand service offerings.
• Provide technical advice and support to clients introducing new or existing service products.
• Uphold health, safety and environmental standards during all activities.

Key Responsibilities

• Service Sales: Lead the service sales process, identify customer needs, forecast and achieve targets.
• Business Development: Analyze markets, develop campaigns and support strategic growth.
• Technical Support: Be the go‑to expert for client queries and technical solutions.
• General Duties: Ensure compliance with HSE policies and contribute to a safe work environment.

What We’re Looking For

• Bachelor’s degree in Mechanical Engineering (or related field).
• Minimum 3 years of proven experience in service sales within a manufacturing environment.
• Exposure to the pumps industry is a plus.
• Strong presentation, negotiation and interpersonal skills.
• Ability to work independently and travel domestically as needed.
• Fluent in English both spoken and written.

Key Competencies

• High integrity and a positive attitude.
• Strong customer‑facing and networking skills.
• Self‑motivated with a drive for results.
• Ability to identify customer needs and manage territories effectively.

Why Join Us

At Grundfos we believe in innovation, sustainability and empowering our people. You’ll be part of a collaborative team that values your expertise and supports your growth.

Ready to make an impact

If this job sounds appealing to you, please send us your resume by clicking on Apply. If you want to dig deeper into the Grundfos universe please visit us on or or on our local pages look forward to hearing from you.